MailChimp uses cookies to track whether you're logged in to your account or not, but sometimes these need to be cleared out to be sure that everything is working as expected. Same goes for your browser cache, which stores information to help web pages load quickly.

Clearing your cookies and cache is a common troubleshooting step to make sure that old data isn't being stored and shown by the browser.

Below are some resources to help you clear the cache and cookies in your browser of choice. If in doubt, you can also check the help files or support website for the browser you're using.


Internet Explorer


Frequently when you clear your cookies, you'll also have to clear your cache.

You can generally find the option to clear your cache in the Internet Options or Preferences area of your browser along with your cookies, history, and other options.

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