The My Profile page in your MailChimp account is specific to you and is carried across any accounts you have access to.

Below, you'll learn how to find your profile settings, update your profile picture and basic information, and change your username and password.

In this article:

Find My Profile Settings

To edit the profile settings in your account, click your profile name to expand the Account Panel, and select My Profile.
My Profile tab

Upload or Change Profile Photo

From your profile page, you can upload an image from your computer or click the Take A Photo! button to use your computer's camera to take a quick snap shot. Once you have a profile photo, you can click the pencil icon on your profile photo to edit the image using Aviary.

Upload profile photo

Your profile photo will display next to your profile name on the sidebar navigation. This photo also appears next to your profile name when editing and leaving comments in the Campaign Builder and also next to any notes you make in a subscriber's profile.


  • Internet Explorer does not currently support the Take A Photo option. If you use Internet Explorer with MailChimp, you need to use the Upload Photo button to set a profile photo.
  • You can keep your account even more secure by adding AlterEgo to your account. Any account with AlterEgo receives a 10% discount just for adding extra security.

Update Basic Information

We use the name entered in the First name field under the Basic information heading as your profile name. If you have access to multiple accounts, your name appears in bold next to the username of the account you are currently logged in to.

To change the profile name for your account, provide new information in the First name and Last name fields, then click the Update button for that section.
Update Basic Info to change your profile name.

Change Username or Password

To change your username, enter a new username under Basic information and click the Update button. To change your password, follow the steps below.

  1. Enter your current password in the Verify current password field.
  2. Enter your new password in the New password and Confirm new password fields.
  3. Click the Update button.
    Update Password button

Generate a Strong Password

Protect your account with a strong password that is hard to guess.

  1. Under the Username and password heading, click the generate strong password link.
    Generate password option
    The generated password displays next to the Use this password link.
    Use password confirmation
  2. Click Use this password. On the Save Your Password screen, select Print A Reminder Card or click Ok, I'll Remember It! to save the generated password.
    Save or print password option

Once you've printed or saved your password, type the new password in the confirm password field and click the Update button.


Your password must be at least eight characters long, and contain a lower-case letter, an upper-case letter, a number, and a symbol. Your password meets requirements when all of the bulleted items are grayed out.

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