View or Change Account Contact Information

This feature requires Admin user level or higher.

The Contact information page of your account contains your user profile, account and billing contact information, as well as contact information associated with each list in your account. You can easily access and change that information at any time.

In this article, you’ll learn about the data stored on this page, and how to view or change it.

About the Contact Information Page

MailChimp sends certain account notifications, and billing and compliance correspondence to the email addresses stored in these sections of the Contact information page.


This section contains your user login information. The email address stored here receives a link if you need to reset your password or username, and notifications when you import or export subscribers from a list.

Primary account contact

The email address stored here receives other communications related to the account, including campaign send, domain verification, and compliance notifications.

Billing info

The email address stored here receives all the billing correspondence for your account, which includes monthly billing statements, Pay As You Go credit alerts, and monthly billing estimates.

Lists in this account

Each list in your account can have its own contact information associated with it. List information is visible to your subscribers, so make sure you choose an email address and contact information you're comfortable sharing, as that information will be publicized in the required email footer content for that list.

Edit Your Contact Information

You can view or change your profile, primary account contact, billing or list information details at any time.

To access the Contact information page, follow these steps.

  1. Log in to your MailChimp account.
  2. Click your profile name, and choose Account.
  3. Click Settings in the Account navigation bar and choose Contact information.
    Contact information tab
  4. To make changes, click the edit button under the appropriate section.
  5. After you're done, click Save.



Was this article helpful?
What can we do to improve articles like this?

Technical Support