Images are uploaded to MailChimp and made available for editing while working in the Design step of our Campaign Builder. Every image you upload is stored in the image section of the File Manager in your MailChimp account and can be edited with Aviary. Image requirements can vary based on the template you're using, so take a look at this article for specific information for the template you've selected. Below we walk you through how to upload and edit images in your campaigns.

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Upload images

When you upload an image in our Email Designer, we host the image on our server. Every image that you upload is stored in the File Manager in your MailChimp account and can be accessed from the Campaign Builder or while editing a customized template.

GIF, JPG, PNG files are all safe for campaigns. PDF, PSD, and AI file types cannot be used as images in a campaign because most browsers don't support or know how to display them. If you're having difficulty uploading an image or getting an uploaded image to display in the campaign, take a look at this article for additional tips and information.

Add image to an image block

  1. Navigate to the Design step of the Campaign Builder.
  2. Select an existing image block or drag and drop a new Image content block into your layout.
  3. Drag and drop the image from your computer into the image block. You can also click the Browse button to pull up the File Manager and search for an image on your computer or use the import from a URL link to import your image from a web address.

    File Manager

    After uploading an image, we display some options on the Image block's Content tab. Click the Edit link to edit the image, click Link to add a link to the image, or click Alt to set the alt text for the image.

    Image options

  4. Click the Save & Close button when you're done!

Add image to a text block

  1. Navigate to the Design step of the Campaign Builder.
  2. Select an existing text block or drag and drop a new Text content block into your layout.
  3. Click the File Manager icon in the toolbar.

    Click image icon

  4. Drag and drop the image from your computer into the File Manager window. You can also click the Browse button to search for an image on your computer or click the import from a URL link to import your image from a web address.

    File Manager

  5. Click the Upload button to send your image to our servers.

    Edit image

  6. Once the image is uploaded, the Image Properties box appears. Use this to edit the image, set your image properties, and add a URL to make the image a link.

    Image properties

  7. Click the Save & Insert Image button when you're done!

Add image from the gallery

Once you've uploaded an image to your MailChimp gallery it can be accessed from the Design step of the Campaign Builder. When viewing the images in the gallery we load a portion of them immediately. Additional images load as you scroll down which helps to reduce the initial time it takes to load the gallery, making it easier for you to work.

  1. In the Design step, edit the content block for the section you want the image to bring up the content editor.
  2. Click the File Manager icon in the toolbar.
  3. Select the Images link at top of the File Manager to begin browsing the images in your gallery.

    Select images folder

  4. The most recently uploaded images are shown first. You can also use the search bar at the top find a specific image or use the drop down menu to sort the images by name, date or file type.
  5. Click the Select button for the image you want to place in the campaign.

    Select the image

  6. On the Image Properties page, set your image options before clicking Save & Insert Image to insert the image.

Edit an image

When you upload an image to your campaign it can be edited using Aviary, which is located in the Design step of the Campaign Builder. Aviary makes it easy to edit and create your image content for your newsletter.

  1. Navigate to the Design step of the Campaign Builder.
  2. Click the content block where the image you want to edit is located.
  3. Click the Edit link if you're working with an image block to open up Aviary.

    Edit image

    If you're in a text block, double-click the image to open the Image Properties window. From this window click the Edit button under the thumbnail to open Aviary.

    Edit image

  4. In the Aviary editor window, select one of the edit tools from the menu across the top to enhance and change your photo. These tools allow you to customize the image until you have the look that you want.

    Aviary

    You can choose from the following editing tools:

    • Resize
    • Crop
    • Orientation
    • Saturation
    • Brightness
    • Contrast
    • Enhance
    • Effects
    • Redeye
    • Text
    • Draw
    • Whiten
    • Sharpness
    • Blemish
    • Stickers
  5. When editing the image use the Apply button to save the changes. Once you hit apply you are taken back to the Aviary editing menu where you can select the next editing tool to use.

    If you've made a change to the image using one of the editor tools and aren't satisfied with how it turned out, simply click the Cancel button to revert back to the edit window without saving the change. Additionally, if you've made multiple changes to the image and are not satisfied with the results you can click the Cancel & Exit button to return to the Image Properties window and the original uploaded image.

  6. Once you're satisfied with your image click click the Save button to return to the image upload screen.
  7. Click the Save & Insert Image button to insert the image into the campaign.

Delete images

You can delete one or multiple images from the File Manager in your account. Once you delete an image, it can take 24 to 48 hours for the image to be completely deleted from our system and the server cache.

Delete a single image

  1. Navigate to the Design step of the Campaign Builder.
  2. Click the content block where the image you want to delete is located.
  3. Click the File Manager icon on the toolbar.
  4. Select the Images link at top of the File Manager to begin browsing the images in your gallery.

    Select images folder

  5. Find the image you want to delete and click the drop down menu to select Delete.

    delete image from list view

  6. If you're viewing a list of the images instead of thumbnails, click the Delete button next to the image you want to delete.

    delete image

  7. Confirm you want to delete the image by clicking Delete in the confirmation popup.

    delete confirmation message

  8. Delete multiple images

    1. Navigate to the Design step of the Campaign Builder.
    2. Click the pencil icon to open up the content block where the image you want to delete is located.
    3. Click the image icon on the toolbar.
    4. Select the Images link at top of the File Manager to begin browsing the images in your gallery.

      Select images folder

    5. Click the Bulk Actions button.
    6. Check the box next to each image you'd like to delete.
    7. Click the Delete Checked button.
    8. On the Confirm Deletion modal, click the Delete button.

      delete confirmation message

    This feature is available to users with Author level or higher permissions. Take a look at this article to learn more about the different access levels for a MailChimp account.

    Notes

    • In our predesigned Themes, some of the content blocks or images are part of the template design and cannot be changed.
    • The delete and hide controls don't offer the same functionality in our Template Editor. In fact, you can't actually remove anything while working in the Template Editor. If you need to make changes like that, we suggest you work in the Campaign Builder instead.

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