I received a campaign that is truncated or the formatting is stripped.

This feature requires Author user level or higher.

If your plain-text or HTML emails appear truncated, get cut off abruptly, or if your CSS is acting strange, the culprit could be a period.

We've seen a few instances where some receiving email servers strip out lines that begin with periods.

We recommend that you don't begin any lines with a period in your plain-text or HTML email. Check your CSS for periods as well. You can replace any periods as the beginning of a line with a space instead.

Was this article helpful?
What can we do to improve articles like this?

Related Articles

Technical Support