This feature requires Manager user level or higher.
MailChimp Sync for Eventbrite is a free extension for your Eventbrite account that can help you communicate with event attendees. Use Sync for Eventbrite to remind your email contacts about an upcoming event. You can also sync your attendees to your MailChimp list, and view ticket purchase information in reports and subscriber profiles.
In this article, you’ll learn how to use MailChimp Sync for Eventbrite.
Before You Start
Here are some things to know before you begin this process.
Sync for Eventbrite supports all types of public events, and certain private event types. Invite-only events can't be shared with MailChimp, but you can still sync event data to your list.
Events are synced to your MailChimp account after at least one person purchases a ticket to your event.
Eventbrite syncs to only one MailChimp list at a time, so you may have attendees for several events in the same list.
Only one email address can be saved per event purchase. If an attendee purchases multiple tickets at once, only one email address is added to your MailChimp list.
MailChimp Sync for Eventbrite has been updated with API 3.0 functionality so you can segment by purchase activity. However, Eventbrite does not support certain automations like Abandoned Cart, First Purchase, and Order Notifications.
Connect MailChimp Sync
To set up MailChimp Sync for Eventbrite, follow these steps.
Visit the MailChimp Sync page in the Eventbrite Spectrum extensions directory.
Click Install App.
You’ll be asked to log in to your Eventbrite account if you're not already logged in.
If you have not previously given permission to connect MailChimp Sync to Eventbrite, click Allow. Otherwise, click Connect with MailChimp.
In the pop-up modal, input your MailChimp username and password, and click Log In.
Choose whether to sync attendees from all events or selected events. If you choose Attendees from the selected events, check the boxes for the events you want to include.
Select which list you would like the attendees to be added to, or click Create new list to create a new list.
Click Start syncing.
Current and new attendees to your selected Eventbrite events will automatically be added to the selected MailChimp list.
View Eventbrite Data in MailChimp
After you set up MailChimp Sync for Eventbrite, you can view ticket buyers and their data in the following places.
When an attendee is added to your MailChimp list from Eventbrite, the following information is included in their subscriber profile.
Attendee email address, first name, and last name.
Attendee list Signup source: Eventbrite.
Attendee’s Eventbrite ticket purchases.
If an attendee’s email address is already in your MailChimp list, MailChimp Sync won’t overwrite any data, but it will add their event ticket purchases to the E-commerce tab of their profile.
Segment your list by purchase activity to view contacts in your list who purchased tickets to a particular event.
Basic reporting information, like event ticket sales from a sent MailChimp campaign, can be found on the Reporting tab for the MailChimp Sync extension in your Eventbrite account.
You can also view campaign results in your MailChimp account on the Reports page.
Disconnect MailChimp Sync
You can disconnect MailChimp Sync from your Eventbrite and MailChimp accounts at any time. After you disconnect MailChimp Sync in your Eventbrite account, be sure to remove API access in MailChimp as well. This will not remove subscribers from your list.
To disconnect MailChimp Sync, follow these steps.
- Log in to your Eventbrite account.
- Click your profile icon to expand the drop-down menu, and click
- In the left navigation panel, click
Extensions from the
- Click the
trashcan icon for
- In the pop-up modal, click
- Log in to your MailChimp account.
- Click your profile name to open the Account Panel, and click
- Click the
Extras menu and click
- In the
Authorized applications section, find
MailChimp Eventbrite Extension, and click the