How to Change List Name and Defaults

This feature requires Manager user level or higher.

Many settings for each of your lists can be changed or edited from the List name & defaults page, including list name, campaign defaults, subscription settings, and subscribe/unsubscribe notifications.

Below, you'll learn how to find the List name & default page, where to view certain settings and how to update them.

Find the List Name & Defaults Page

  1. Navigate to the Lists page.
  2. Click the drop-down menu next to the list you want to work with and choose Settings.
    Select Settings from the list drop-down menu
  3. Click List name & defaults.

From this page, you can review and update many settings including the List name at the top of the page. When you're finished, click Save List And Campaign Defaults.

Set the From Name and Email, and Subject Line

The default content you enter here will appear automatically on the Setup step of the Campaign Builder each time you create a new campaign to send to this list. Defaults help maintain consistency among the campaigns sent to a specific list, but you can change that information for a single campaign in the Campaign Builder at any time.
Campaign Builder campaign defaults

Change Subscription Settings

Under the Campaign defaults heading, you'll find a few options to enable or disable for your list that control how you interact with your subscribers when they sign up or unsubscribe. 

  • Send a final welcome email sends a welcome message to subscribers after they've confirmed their subscription to your list via the double opt-in process. Imported and individually added subscribers don't receive this welcome email. You can customize the final welcome email in the Form Builder. 

  • Let users pick plain-text or HTML emails adds an option for subscribers to choose what type of email they prefer to receive. This option is checked on by default. If you turn this option off, all subscribers will receive the HTML version. This setting can also be changed in the Form Builder. 

  • Send unsubscribe confirmations to subscribers will send a "Goodbye" email to subscribers after the unsubscribe process is complete. The email is a helpful way to confirm the unsubscribe action, and provides an opportunity for the person to resubscribe if they've made a mistake. Some subscribers find these emails annoying, so it's up to you whether you include it. The "Goodbye" email can be edited in the Form Builder.

Subscribe and Unsubscribe Notifications

Subscribe and unsubscribe notifications alert you when someone joins or leaves your list. Under the New subscriber notifications heading, provide one or more email addresses to receive the notifications you're interested in. One by one notifications are sent each time a subscriber joins or leaves your list, and Summary notifications condense activity into a single, daily digest email.

You may provide email addresses for any, all, or none of the options. Separate multiple addresses with a comma, and note there is a 100-character limit for each field. 

 Here is an example of an individual subscribe notification email.

If you do not wish to receive these sort of notifications, leave the notification fields blank. If you have trouble receiving these notifications, check out our troubleshooting tips

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