View Abuse Complaints

Abuse complaints can be found in your campaign reports.

  1. Navigate to the Reports page.
  2. Click View Report for the campaign you want to review.
  3. On the Overview page, click the Activity drop-down menu and then click Complained.
    Select Complained from Activity drop-down menu
  4. Here you will see which email addresses registered an abuse compliant for that campaign.

Accidental spam reporting does happen, but if the accidental complainant doesn't contact you directly about it, just call it a lesson learned. Even though you might know who it was, we don’t recommend following up with those subscribers.

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