• If you don’t have a website…

    The website URL field is required, but there are lots of valid options for this field. Here are a few of the alternatives that we suggest if you don't have a website. Using social networks? If you're active on a social media site or have a blog, you can use…

  • Manage User Permissions in Your Account

    Each MailChimp account has five levels of access available for users: viewer, author, manager, admin, and owner. The account owner or an admin can invite other users to join, controlling what they see in the account by assigning them a user type. Below, we explain how to grant and remove…

  • Export and Back Up Account Data

    We work really hard to keep your account safe, but we can't protect against some things like accidental list deletions. You can easily create and keep a backup of your entire account to safeguard your information. Exporting your account preserves all of your account information like templates, campaigns, campaign stats…

  • Manage Account Login and Profile

    Each user of an account can edit information stored in the My Profile section specific to their profile. Your profile information is carried across all accounts you have access to. Below we walk you through how to update profile information like your username and password, profile photo, and other settings.…

  • Co-brand Your MailChimp Account

    MailChimp's co-branding options allow you to set a logo image and background color for the MailChimp account. The background color you pick is visible behind the logo image and across the top of the page when the account is viewed on a tablet. This is really great if you're setting…

  • Close an Account

    If you no longer need to use MailChimp, you have the option to temporarily pause or permanently close your account in your Account Settings. When you permanently close an account, your lists, campaign archives and reports cannot be restored. Before you close an account, be sure to back up your…

  • Is MailChimp an SMTP server?

    While MailChimp is not designed to be an SMTP server, Mandrill does offer SMTP functionality. Mandrill is our transactional email service, you can look at it as MailChimp for apps. It's developed to help you send automated one-to-one email, such as password reminders, receipts, and personalized notifications. You can learn…

  • Set Account Security Options

    MailChimp takes the protection of our users' data seriously. We have several features to ensure the integrity of your data and information. Below, we walk you through the various features as well as show you how to set security questions or SMS (text message) verifications for your MailChimp account. For…

  • What’s new in MailChimp

    MailChimp 9.4 - June 30, 2014 This release brings some cool new features for targeting campaigns and increasing their reach, as well as two important updates related to delivery and security. Social Cards If you've ever shared an item on your Facebook feed and been disappointed or even confused by…

  • Access Your Integrations

    To find where to manage your integrations in a MailChimp account just follow the steps below. Click your profile name to expand that Account Panel and choose Account Settings. Click the Extras menu and choose Integrations. Here, you can connect or disconnect your integrations. If you're looking for a list…