Have a question?
Articles Tagged "activation"
-
General Compliance Tips
The following items are associated with High Abuse Complaints: Permission Stale Lists Improperly Collected Lists Offline Lists Purchased Lists Content is not relevant Third-Party Marketing No Unsubscribe Link Outside Unsubscribe Process The following items are associated with High Unsubscribe Rates: Permission Stale Lists Improperly Collected Lists Offline Lists Purchased Lists…
-
I can’t log in to my MailChimp account!
Connecting to MailChimp When you're connecting to the MailChimp application, you're not just hitting a server that's set up in our office. We use globally distributed CDNs and Akamai's web accelerator to host our application. This makes connecting to MailChimp fast, wherever you are in the world. That, along with…
-
Why is my account deactivated?
Accounts can be deactivated from lack of use, credit card issues or abuse problems. Here's how to resolve those issues. There was an abuse issue on your recent campaign. Our abuse system found an issue with a recent campaign or with your account. This can include too many spam complaints,…
-
Why didn’t I receive an activation email when I signed up for a MailChimp Account?
There are a few common reasons an activation email may not have come through: The email is still in transit. Depending on internet traffic and how busy your ISP is, it can take a couple hours for emails to arrive. This is more likely to happen around holidays and peak…
-
What email address in my account will MailChimp use to contact me?
When you first started your MailChimp account you were asked to provide your email address in the contact information. That is the default email address where any review, compliance, abuse, activation emails, status emails, and general contact emails will go. If you need to change this address go to Account…
-
Can you re-activate my archived account?
There are two ways that an account can be archived in MailChimp. If an account owner clicks to permanently close their account under account > close my account. If an account hasn't been accessed for a period greater than 12 months. If the account is closed, it is totally closed…