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Articles Tagged "clicks"
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What do the delivery numbers in my reports tab mean?
Total Recipients This one's pretty self-explanatory. It's the number of recipients on the list you sent the campaign to. Successful Deliveries Some emails bounce back, or get blocked by email firewalls and spam filters. The "successful deliveries" is a quick number showing you how many of your emails actually got…
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How do I improve my open or click rate?
Remember that open and click rates vary by industry, so you can compare your stats to those in your industry, or similar industries, with our benchmark chart. At the bottom of that chart are several tips for improving your stats, like writing effective subject lines, testing, and how spam filters…
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How do I track clicks and opens?
Whenever you create a new campaign in MailChimp and want to turn on tracking, check these boxes on the Setup step of the Campaign Builder. This will enable tracking. If you included click tracking, you'll want to make sure that you set up your links properly. Here's what to do…
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Tracking clicks in plain-text emails
In order to track clicks in plain text emails, we have to replace your URL with one that points to our server first. You can't "hide" the URL tracking link, like you can with HTML emails. Instead, we have to redirect your recipients to a page we can monitor before…
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What do eepurl activity stats tell me?
The EepUrl Activity section is the part of your Social Stats that lets you see where in the world people are reading your campaigns. Whenever one of your subscribers share your campaign’s eepurl (campaign archive link) via twitter, Facebook, their blog, or anywhere, we’ll show you on our handy map…
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How accurate is open tracking?
We track "opens" in your email by placing a tiny, transparent graphic at the bottom of your message. Whenever that graphic is downloaded from our server, we know that the email was "opened." There are obvious drawbacks to this method. For one, it only works in HTML email (we obviously…
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Are forwarded emails tracked?
If someone forwards an email, it would be tracked under total opens & clicks as long as the tracker code isn't broken when forwarded. Some email clients don't handle forwarding well and could mangle the code when resending. The unique open count would only apply to the original recipient opening…
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Transactional Reports Overview
If you're sending emails through the Amazon SES integration and MailChimp's API, we do provide some reports for you. Once you've been approved and can start sending emails through Amazon SES, you'll be able to review your Transactional Reports under the Reports page in MailChimp. Available Reports Overview line graph…
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Why weren’t opens reported on my campaign?
When you see that you have zero opens for a campaign, first check and make sure that you have tracking selected for that campaign. Look on the report page for "tracking disabled" or "tracking enabled" noted by going to Reports > Subscriber Activity > Trends. In HTML campaigns, when you…
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Can I get a report of opens and clicks by user?
Want to see each list member's individual activity? Follow these steps in your account: Go to your Lists Tab. Click on "view list". On the next page, you'll see a search box for subscribers. Search by email address, a part of an email address, their domain, or the name of…