• How is the email address under the required email footer content used by MailChimp?

    The email address that is entered in the Required Email Footer Content section of the List Settings will be used in the following places: Anywhere the *|LIST:ABUSE_EMAIL|* merge tag is used. In the signup confirmation email as the contact email address for the list. As part of the list information…

  • Where does my campaign footer and vcard info come from?

    Every MailChimp template includes a default footer layout with specific system merge tags that automatically pull list information into your campaigns. This information is required in any campaigns that are sent through MailChimp, so it's best to leave those merge tags exactly as they are to make sure your account…

  • What to do if you think your MailChimp account has been compromised.

    We take account security pretty seriously at MailChimp, so if you're concerned your account may be compromised, or is under threat of being compromised, it's best not to take any chances. The best thing to do is remain calm and act quickly. Below are some common indicators that an account…

  • What email address does MailChimp use to contact me?

    MailChimp uses the account owner's email address for all communications about review, compliance, abuse, activation, status, and general contact information. Billing emails are sent to the billing contact email listed under Account settings>Contact information>Billing. If someone besides the current owner needs to manage the account, you can transfer account ownership…

  • Avoiding Apple Mail’s Spam Filter

    Using MailChimp's Merge Tags To Avoid Junk Filters Apple Mail is the free email application that comes with every Apple. I use it on my Powerbook, and love it for its built-in spotlight search functionality. I can find messages I received months ago, by searching some of the most obscure…

  • How do I stop receiving status emails about my account?

    The Account Settings menu allows account owners, admins, and managers to choose which email alerts MailChimp sends about the account. If your login is set to one of these permission levels, you can turn off the emails by editing the administrator contact information in the account. To turn off one…

  • Do you allow me to signup with and send from free, personal, or at-home addresses?

    Yes, you can use your own email address, regardless of whether it is a private domain or a public domain address, or whether you have a free account or a paid account.