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Articles Tagged "junk+folder"
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How Spam Filters Think
How To Avoid Getting Your Campaigns Accidentally Junked If you send email campaigns long enough, you will inevitably run into spam filter issues. We've found that on average, you can expect 10-20% of your emails to just get lost in cyberspace, mostly due to overzealous spam filters. You don't even…
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Troubleshooting Your First Email Campaign
Solving common problems with HTML email campaigns Are you experiencing problems with your first HTML email campaign? HTML email can be tricky. Few people get it right the first time around. Here are some common problems we've seen people have with their first email marketing campaigns and some tips on…
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I’m not receiving my test campaigns
If you're sending yourself (or your client) test campaigns from MailChimp, but you haven't received any of the emails, here's what to check: Was the email bounced back by your company's email server? After you send your email, give it a few minutes, then check your campaign stats for any…
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Why aren’t my subscribers receiving my campaigns?
The most common reason subscribers don't see your email in their inboxes is because it's landing in spam folders. If your recipients have checked their spam or junk folders, though, there are a few more things to check: Is a particular subscriber not getting your emails? Ask them to add…
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What is the Delivery Doctor?
The Delivery Doctor automates testing of a campaign to see what areas might cause problems with spam filters and consumer ISPs. With one click, we'll send a bunch of tests, changing multiple aspects of your campaign to see if there are particular areas of concern that could cause delivery issues.…
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My from name is changing with each send, causing the email to go into the junk folder.
We do get this question from time to time, but really, send name and the junk folder don't have much to do with each other. This issue generally only comes up with Outlook. Let's look into why. We encourage all of our users to have authentication selected for their campaigns.…
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My campaigns are ending up in spam folders!
First, you'll want to try and get an idea of why the campaign is ending up in their spam folder and how to avoid it. Generally with web based email services (like Gmail, Yahoo, or Hotmail), emails go to the spam folder if they're from known spammers. Or, if a…
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Why aren’t my recipients getting confirmation emails when they sign up?
If people are signing up for your list and aren't receiving some of the emails that are part of the double opt-in process, here are some things to check: What email address was used to sign up? It may be a problem with the receiving email server. If the subscriber…
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How do I use Delivery Doctor?
MailChimp's Delivery Doctor lets you test your campaign with many common spam filters and consumer ISPs, giving you insight into exactly what parts of your campaign might cause delivery issues. To run the Delivery Doctor, you'll want to finish setting up your Campaign. On the last step of the Campaign…
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Can MailChimp tell me if my message will get spam filtered?
Yes, we can. There are two ways you can check your campaign's likelihood to end up in spam or junk folders: MailChimp's Delivery Doctor lets you test your campaign with many common spam filters and consumer ISPs, giving you insight into exactly what parts of your campaign might cause delivery…