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Articles Tagged "list"

  • How do you determine member-activity ratings?

    Member-activity ratings give you a quick visual measure of engagement levels of your subscribers. Our member ratings take into account things like open and click activity for each subscriber, past bounces or unsubscribes, and a number of other variables that are indicative of engagement. We recalculate these scores after each…

  • Why can’t I import a role based address into my list?

    Role-based email addresses aren't generally people, they're built for functions like marketing or customer service, so we don't allow them to be imported to your list. These types of addresses are usually anonymous company addresses that can be managed by several people or change hands quite often as people change…

  • Having problems uploading or importing your list?

    Here are some common reasons MailChimp might be giving you errors when you're importing your list. Check your file type If you chose the "upload my file" option, make sure it's a .txt (TEXT or Tab Delimited) file or .csv (Comma Separated) file that you're uploading, and not an Excel…

  • What’s the best way to get started with MailChimp?

    MailChimp Getting Started Guide Welcome to MailChimp! Here's a short list of links we put together to help you get your account up and running quickly. This is just a short checklist of our major features, and some of our most used features, to get you started using our system.…

  • Can I use my list in MailChimp?

    Here are some quick examples of lists that are okay, and lists that are not okay to use in MailChimp. This is just a guideline that we compiled from the most common lists we see and the most common questions we get. Your situation may be different, so always refer…

  • How do I create and import my list?

    Before any subscribers can be added, you'll need to have a list in your MailChimp account. Don't have one yet? Here's how to create a new list. Once that's done, your next step is to add subscribers. The process varies a little based on how you'd like to add subscribers.…

  • Syntax errors when uploading list

    When you upload a list into MailChimp's list management system, we remove duplicate entries and syntax errors. A syntax error is a malformed email address. Something like, "john@aol" instead of "@aol.com." When you upload your list, the system reports those syntax errors - either in your account after upload or…

  • How do I create my signup form?

    Whenever you create a list in MailChimp, we automatically create a signup form for you. On the Lists page in your account, click the forms link for the list you're working with to be taken to your signup form. Here's what the basic form looks like when you first create…

  • What are groups and why would I want to set them up?

    Before you dive into creating a list, you have to decide on how to set up your list, or lists, to best meet your long term needs. Are you managing one list, like a list of your customers? Or, you could be managing one list with multiple sub groups, like…

  • How is the email address under the required email footer content used by MailChimp?

    When you provide an email address in the Permission Reminder or "Required Email Footer Content" area of your account we'll use that email address on your signup forms as a way for people trying to sign up to your list can contact you. This can be your email address, or…

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