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Articles Tagged "no+opens"
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How does open tracking work?
When a campaign is sent, MailChimp embeds a tiny, invisible graphic to the bottom of your HTML email. This "open tracker" graphic, or "web beacon", is unique to each campaign you send. Every time someone opens your email, that open-tracker graphic is downloaded from our server. It's what we use…
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How can I remove someone from my list who has never opened a campaign?
There are a couple of ways to quickly remove inactive subscribers. You can find subscribers who have never opened a campaign, or you can use member-activity ratings to remove subscribers who aren't engaged. Below we'll show you both. Remove Subscribers Who've Never Opened a Campaign Go to Lists. Select the…
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How accurate is open tracking?
We track "opens" in your email by placing a tiny, transparent graphic at the bottom of your message. Whenever that graphic is downloaded from our server, we know that the email was "opened." There are obvious drawbacks to this method. For one, it only works in HTML email (we obviously…
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Can I see which subscribers didn’t open a campaign?
Here's how you see who's opened one of your campaigns: Go to your Reports tab. Click on the title of the campaign reports you want to view. Hover over Subscriber Activity and click on Didn't Open. This will pull up a list all of the subscribers who didn't open your…
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Why weren’t opens reported on my campaign?
When you see that you have zero opens for a campaign, first check and make sure that you have tracking selected for that campaign. Look on the report page for "tracking disabled" or "tracking enabled" noted by going to Reports > Subscriber Activity > Trends. In HTML campaigns, when you…
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Why aren’t my report stats updating?
In most cases, what you're seeing is that opens go into a job queue to be processed before they are shown on your account. Clicks get logged right away and do not go through the same process as opens. So, you may see some clicks right away, but very few…
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How do I view reports for my autoresponder campaigns?
When you send an autoresponder email, you'll find the report under the Autoresponder tab not the Report tab. Clicking on the number listed in the Sent column will take you to an overview report. This shows the number of opens, who opened, clicks and other general stats. Clicking on the…
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On and A/B split test, which Group is the winner when there are no opens or clicks on the campaign?
In the event that absolutely no one opens or clicks either your A send or your B send, the final send will go to Group A by default. This may happen if you send your initial Group A and B send to a very small number of recipients. This also…