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Does the free trial or Forever Free plan have any limits?
Forever Free Plan Features You have access to all of the standard design, list management, campaign tracking and setup tools. As long as you've got less than 2,000 subscribers across all lists in your account, you can send up to 12,000 emails per month. This means you can send 6…
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Monthly pricing versus pay as you go, which is better?
MailChimp offers two methods of buying email delivery credits when using our system. Monthly Plans Our monthly plan is designed for folks that send at least one campaign per month on a regular schedule. Monthly billing is based on the total number of recipients saved across all lists under an…
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Can I switch pricing plans?
This feature is available to users with Admin level permissions. Take a look at this article to learn more about the different access levels for a MailChimp account. Switch Plans Log in to your MailChimp account On the Account menu, select "Monthly Plans or Buy Credits" On this page you…
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How do MailChimp pay as you go credits work?
MailChimp "pay as you go" credits work like stamps. You buy a "package" of credits, then we deduct one credit for each recipient you send to. Pay as you go credits roll over and NEVER expire.
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How do I upgrade to a paid account?
This feature is available to users with Admin level permissions. Take a look at this article to learn more about the different access levels for a MailChimp account. If you're currently on our Forever Free plan and want to move to a Monthly or Pay as You Go plan, this…
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Reseller accounts and discount information.
From the very start, MailChimp was created for resellers. More specifically, for web designers and creative agencies who want to send emails on behalf of their clients. That's why you can totally customize everything you send out and present to your clients and we never put our logos anywhere on…
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Am I charged for sending to emails that bounce back?
Pay As You Go On the pay as you go plan, you are charged for sending to hard bounces the first time you send to them from MailChimp as we process them for you and remove them from your list into the "cleaned" area. After they hard bounce we will…
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I’ve been a pay as you go customer, how do I switch to the Forever Free monthly plan?
To convert from a pay as you go account to the Forever Free plan go to Account > Upgrade Plan or Buy Credits. On that page you'll see the option to downgrade to Forever Free. It's listed under the Monthly Plans as it resets for you with new credits each…
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How do I get rid of the MailChimp or MonkeyRewards logo on one signup form?
This feature is accessible by users with Manager level or higher permissions. Take a look at this article to learn more about the different access levels for a MailChimp account. To remove or add the MonkeyRewards badge to your signup forms, go to Lists Tab > forms > "design it"…
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Do confirmation emails sent from my signup form count towards the number of emails I’ve sent?
Any emails sent to your recipients in the sign up and confirmation process do not count towards your list totals or the number of emails you've sent on a pay as you go plan. All billing information is either taken from your list total (for monthly) or the number of…