• How do MailChimp pricing plans work?

    MailChimp offers four different types of pricing plans: Forever Free, Monthly, Pay As You Go, and High-Volume. Whether you've got a large mailing list or you're just starting out, we have a pricing plan that will work for you. To estimate your costs for the Monthly or Pay As You…

  • How can I view or change my billing details?

    When you open a new MailChimp account you start out on our Forever Free plan, so you don't have to enter any credit card information. When you upgrade to a Monthly or Pay as You Go plan, you enter your billing details in Account Settings and you can edit or…

  • Reseller accounts and discount information.

    Agencies and resellers MailChimp was designed with creative firms, web designers, and other agencies in mind. We let you customize campaigns, signup forms, and reports for your clients and do not require any MailChimp branding for anything you send on behalf of clients on paid accounts. If you send on…

  • How do I disable my monthly payment while I’m not sending?

    MailChimp's monthly plans are designed for users who send at least one campaign a month to their full list. Monthly billing is based on the total number of recipients saved across all lists under an account and does not take into account how many emails you send each month. MailChimp…

  • If I manage multiple clients in one account, how should I bill them?

    There are lots of different billing options for contractors and agencies. MailChimp handles the general account billing, leaving you free to come up with a unique solution for billing your individual clients. Here are some examples of billing solutions we've seen utilized by MailChimp users: Offer a line-item fee for…

  • I’ve been a pay as you go customer, how do I switch to the Forever Free monthly plan?

    To convert from a pay as you go account to the Forever Free plan go to Account > Upgrade Plan or Buy Credits. On that page you'll see the option to downgrade to Forever Free. It's listed under the Monthly Plans as it resets for you with new credits each…

  • Do confirmation emails sent from my signup form count towards the number of emails I’ve sent?

    Any emails sent to your recipients in the sign up and confirmation process do not count towards your list totals or the number of emails you've sent on a pay as you go plan. All billing information is either taken from your list total (for monthly) or the number of…