Have a question?
Articles Tagged "reports"
-
What’s the difference between hard and soft bounces?
MailChimp categorizes your campaign's bounces into 3 types: Syntax: A syntax bounce means the email address was entered incorrectly. Check for common typos, like "myemail@aolcom". You might be able to repair them. Soft Bounce: Soft bounces basically mean the email was sent to the server, processed, but for some reason…
-
What’s the best way to get started with MailChimp?
MailChimp Getting Started Guide Welcome to MailChimp! Here's a short list of links we put together to help you get your account up and running quickly. This is just a short checklist of our major features, and some of our most used features, to get you started using our system.…
-
How does open tracking work?
When a campaign is sent, MailChimp embeds a tiny, invisible graphic to the bottom of your HTML email. This "open tracker" graphic, or "web beacon", is unique to each campaign you send. Every time someone opens your email, that open-tracker graphic is downloaded from our server. It's what we use…
-
How can someone comment on my campaign archives?
To enable Facebook comments on your campaign archives, go to the Setup step of the Campaign Builder and select the allow Facebook comments option. This will turn on the campaign archive toolbar so that your subscribers can comment on your campaigns. After you enable comments, whenever your recipients look at…
-
Can I add Google Analytics tracking to my email campaigns?
If you use Google Analytics on your website, you can add Google Analytics tracking to your MailChimp campaigns to track clicks from your campaigns all the way to purchases on your website. MailChimp helps make this process quick and easy. First, make sure you have Google Analytics account set up…
-
What do the delivery numbers in my reports tab mean?
Total Recipients This one's pretty self-explanatory. It's the number of recipients on the list you sent the campaign to. Successful Deliveries Some emails bounce back, or get blocked by email firewalls and spam filters. The "successful deliveries" is a quick number showing you how many of your emails actually got…
-
Why did my email bounce? (SMTP Replies)
When you send an email to someone and it bounces back, the server that bounced it back to you will usually include a little message in the email called an "SMTP Reply" (which is meant to explain why the server bounced it back to you). That information is located in…
-
How does MailChimp integrate with Amazon SES?
MailChimp's Simple Transactional Service (STS) allows you to use the MailChimp API to pass-through information to Amazon's Simple Email Service (SES) and see reports for your Amazon SES emails within your MailChimp account. Below, we'll show you how to get the integration set up in MailChimp. If you want to…
-
What kind of reports are available in MailChimp?
You can see an overview of our reporting features on our Tracking Features page. All the general reports like opens, clicks and such are available. You can view reports about individual subscriber behavior under Subscriber Activity drop down. Just choose the appropriate report from the menu. We also provide information…
-
How do I add a simple poll to my campaign?
MailChimp has a merge tag that allows you to quickly gauge subscriber sentiment about a question or issue, using a rating scale of 1-10. To add the quick poll merge tag: Go to the Design step of the Campaign Builder> Click on the body of the campaign to bring up…