Have a question?
Articles Tagged "something+is+broken"
-
Email Campaign Testing Tips
Before you send your email campaign to your entire list, you'll definitely want to do some testing. You don't want to make any embarrassing mistakes in front of your entire recipient list, do you? Neither do we. That's why when we start up a new email series or campaign we'll…
-
Having problems uploading or importing your list?
Here are some common reasons MailChimp might be giving you errors when you're importing your list. Check your file type If you chose the "upload my file" option, make sure it's a .txt (TEXT or Tab Delimited) file or .csv (Comma Separated) file that you're uploading, and not an Excel…
-
How do I disconnect my Facebook - MailChimp connection?
Disconnecting the Facebook / MailChimp Integration The MailChimp Facebook application offers a few different functions, so how you disconnect will rely on what functionality you're trying to disable. Contents I want to remove a signup form from one or more of my Pages! How do I disconnect everything? I want…
-
Why won’t my images upload or display correctly?
If you can't get images to upload using any of our HTML builder tools, one of the following is most likely taking place: If your image did upload, but isn't displaying correctly (shows as a broken image or a box with an X), it's most likely not formatted correctly. Any…
-
Troubleshooting Your First Email Campaign
Solving common problems with HTML email campaigns Are you experiencing problems with your first HTML email campaign? HTML email can be tricky. Few people get it right the first time around. Here are some common problems we've seen people have with their first email marketing campaigns and some tips on…
-
My emails are being delivered as broken HTML code or an attachment.
One of the following situations could be occuring: When a message comes across as one of the following: garbled text, a mix of plain text and HTML code or just the plain text, you or your recipient's spam filter has flagged your email. The spam filter or email server scanning…
-
My images are broken when I provide my own HTML Email
If you're looking for why images aren't showing when you use our design tools, visit this article instead. How Images Work in HTML Email When you code HTML email, you should use "absolute paths" for your images, so that they are downloaded from your web server when the email is…
-
I sent a test or a campaign and my images aren’t showing up!
Some email applications block images from loading and displaying, unless a user clicks on show or download images in their email account. So, if they have this security feature enabled (by choice or default), it'll appear that there are no images showing in your recipients' inbox. There is nothing that…
-
Common mistakes to avoid
Over the years, we've noticed some common mistakes that new email marketers make. So, we thought it would be good to post them here... Mistake #1: Not testing enough. Before you send to your entire list, you should have sent at least 3 or 4 tests to yourself and to…
-
Why did my message show as broken code to people using Outlook?
Outlook will almost always break your email message if the "To:" field is personalized using a merge tag and there's not a value for the recipient who is viewing in Outlook. If an email you've sent is showing up as broken code in Outlook check to see if the following…