• How We Determine Member-Activity Ratings

    Member-activity ratings give you a quick visual measure of engagement levels of your subscribers. Our member ratings take into account things like open rates and click activity for each subscriber, past bounces or unsubscribes, and a number of other variables that are indicative of engagement. We recalculate these scores after…

  • View or Export a List

    From the View subscribers screen, you can view and export active subscribers and segments as well as the unsubscribed and cleaned addresses from your list. Below we walk you through how to view and export subscribers from your account and also show you how to view the subscriber export history…

  • Add Subscribers to Groups

    Groups are a great tool for organizing subscribers in your list for targeted communication. Before you can move subscribers into Groups, you need to make sure that you've set up your Group fields in your MailChimp list. After you have the Groups set up in your MailChimp list, you can…

  • Combine Lists

    Having multiple lists in a MailChimp account can be beneficial for users and agencies that manage multiple brands or assets. However, many users benefit more by having a single combined list that stores all of your subscribers or contacts in one convenient spot in your account. Combining your lists can…

  • Four Ways to Remove Subscribers

    There are a few different ways to delete a list or clear subscribers within MailChimp. Below we'll walk you through each of the four options that are available to use so you can determine which option works best for you. Contents Delete the list completely Clear all subscribers from a…

  • About SocialPro

    SocialPro is an optional paid add-on for lists that gathers publicly available social data about your subscribers allowing you to learn about them, find out who's the most connected, and who your most loyal fans are. This information can be used to send targeted emails to subscribers based on their…

  • Best Practices for Building a List

    The best way to grow an email list is to do so slowly and organically, so that the people on your list are really engaged and are the top notch followers of your business or organization. We'll help get you started. But, keeping sending awesome and relevant content and you'll…

  • Add Individual Subscribers to a List

    You can quickly add a single subscriber to your MailChimp list from the Lists page in your account without going through the double opt-in process, just make sure you have the subscriber's permission before you add them to your list. In this article we walk you through the steps to…

  • Update Subscriber Fields in a List

    You can import an updated version of your list with new subscriber details or to fill in details about some subscribers. Here's how to do that: Navigate to the Lists page. Click the list drop down menu and select Import for the list you want to update. If you have…

  • Add an “Update Profile” Link

    Our *|UPDATE_PROFILE|* merge tag automatically generates a link to your list's Update Profile Form. When your subscribers click this link, they can update their subscription preferences directly in their web browsers. Below we'll show you how to add our *|UPDATE_PROFILE|* merge tag to your MailChimp campaigns. Contents Add update profile…