Have a question?

Live Support Available Monday - Friday,  9AM - 5PM EST
Chat With Us

Search Articles by Topic "Campaigns"

  • Email Campaign Testing Tips

    Before you send your email campaign to your entire list, you'll definitely want to do some testing. You don't want to make any embarrassing mistakes in front of your entire recipient list, do you? Neither do we. That's why when we start up a new email series or campaign we'll…

    http://eepurl.com/hcK6

  • How To Code HTML Emails

    How HTML email works, basic concepts, best practices, tips and tricks Want to learn how to code your own HTML email campaigns? You've probably googled all kinds of web pages that give you countless "what works, what doesn't" charts. They tell you which CSS definitions break, how Lotus Notes never…

    http://eepurl.com/ylMT

  • What’s the best way to get started with MailChimp?

    MailChimp Getting Started Guide Welcome to MailChimp! Here's a short list of links we put together to help you get your account up and running quickly. This is just a short checklist of our major features, and some of our most used features, to get you started using our system.…

    http://eepurl.com/bB9vT

  • How to disable pop-up blockers in your browser.

    Are you having trouble seeing your campaign's pop-up preview? Does it seem like certain functions of MailChimp just hang or don't work? Sometimes, when you have a pop-up blocker enabled in your browser to combat unwanted pop-ups, that same blocker can interfere with legitimate functions of some web applications, like…

    http://eepurl.com/g6EB

  • What is required on my campaign to meet your Terms of Use and follow anti-spam laws?

    Anti-Spam Compliance and Requirements As an ESP, we are required to enforce spam laws, not just because it's a legal obligation, and not just because it's the right thing to do. Spam negatively impacts deliverability rates, and we want to make sure your emails reach their recipients. We have some…

    http://eepurl.com/hc0G

  • How do I use the Inbox Inspector?

    You can use the Inbox Inspector to test an existing campaign, a custom template, or you can create an inspection-only campaign solely to run an inbox inspection. Over 30 different email clients and spam filters are available for testing with the Inbox Inspector. Inbox Inspections are included with monthly paid…

    http://eepurl.com/gOOb

  • How do I know if I’m writing a good subject line?

    The Subject Line Researcher Project The nerds in MailChimp Labs recently unveiled a new experiment called the Subject Line Researcher. It's kind of like Google's Keyword Tool, but for email marketing. And it's free for all MailChimp users. To test your subject line go to the Setup step of the…

    http://eepurl.com/hcPF

  • Template Language: Getting Started with MailChimp’s Template Language

    Quick Links Template Language: Creating Editable Template Styles Template Language: Creating Editable Content Areas Template Language: Working With Variant Selectors Custom Template Showcase Getting Started with MailChimp's Template Language These guidelines are intended to serve as a foundation for best practices when creating custom email templates with MailChimp's email template…

    http://eepurl.com/ck1fr

  • All The Merge Tags (Cheatsheet)

    Here's a quick list of all of the merge tags we have available. You can also dig down into other articles like RSS merge tags or merge tags for campaigns for deeper explanations and examples. Contents Merge Tags for Campaigns Merge Tags for Subject Lines Merge Tags for Footers Social…

    http://eepurl.com/cBqRg

  • What’s the difference between a template and a campaign?

    Template V. Campaign *FIGHT* Template = Layout Campaign = Content We view a template as a preset layout for your campaign. In your template you'll want to set your logo, colors, styles, and fonts. This might include matching your MailChimp colors and styles to your company's branding. You can even…

    http://eepurl.com/byVvr

  • How do I add a Facebook like button to my campaigns?

    We made this totally easy with the use of a merge tag. *|FACEBOOK:LIKE|* Just type that merge tag into your campaign, wherever you like - just like regular text, and send your campaign as usual. We'll add the famous "Like" button wherever you place the merge tag. When the sent…

    http://eepurl.com/HQj7

  • How do I create my own custom template?

    Designers have the ability to import HTML that includes MailChimp's template language to create an editable template inside our app. This is a great feature for web designers who want to upload a template for a client, and create editable, repeatable and hideable sections within the content area (without letting…

    http://eepurl.com/hcJp

  • How do I work with repeatable content blocks?

    Repeatable Blocks Repeatable controls are always below, or towards bottom, of each repeatable section and are indicated by plus(+) or minus(-) signs. When you repeat a section, we'll repeat the default text and placeholder image each time. Customized images and content will not be replicated. If you delete a repeatable…

    http://eepurl.com/b1EHH

  • Which template should I use?

    Our templates can be used for lots of different newsletter scenarios. If you don't see a template that is specific to your needs, or to your industry, check out our header designer option. In each template that has a "design header" option in the header region, you can create your…

    http://eepurl.com/bVZXj

  • Top HTML Email Coding Mistakes

    Top HTML Email Coding Mistakes New to email marketing? Watch for these common mistakes Over the years, we've noticed some common mistakes that people make with HTML email (ahem, okay we admit---we've made a few of them ourselves). So, we thought it would be good to share them with you...…

    http://eepurl.com/ylP1

  • What are some best practices in writing email subject lines?

    Best Practices in Writing Email Subject Lines The best email subject lines are short, descriptive and provide the reader with a reason to explore your message further. Trying to stand out in the inbox, by using splashy or cheesy phrases, will invariably result in your email being ignored. In short,…

    http://eepurl.com/cviIL

  • How do I personalize my To: field?

    When you send an email campaign to someone, you should address it to their name, if you have it in your database, instead of just addressing it to their email address. Spam filters are less likely to block you, if you know the recipient's name. On the Setup step of…

    http://eepurl.com/hcFg

  • How do I create a template?

    MailChimp provides a large variety of customizable templates that you can use as the starting point for your email campaigns. Add your logo, customize the colors, and you've got a reusable design that will be the starting point for future email campaigns. You can also custom code templates in your…

    http://eepurl.com/gYZH

  • I’m using the style designer. Why I can’t get my formatting to change?

    First things first - the editor isn't possessed or crazy. And, there's usually a simple fix for this. Rogue formatting usually happens when you've pasted in content from a source other than a simple text editor. A simple text editor is Notepad for PCs or TextWrangler for Macs. Sources that…

    http://eepurl.com/hcw2

  • How do I edit my template?

    From the Dashboard, click the Templates button. If you want to modify a MailChimp template, select Basic Templates or Designer Templates. If you want to edit a template you've saved to your account, choose My Templates. If you're checking out our templates, choose your category options on the left to…

    http://eepurl.com/qiCH

  • How do I import a template?

    If you've coded your own template using MailChimp's template language, or if you've exported a template for editing and are ready to import it back to MailChimp, here's how to import it into MailChimp. Save your template as an HTML file on your computer. In your MailChimp account go to…

    http://eepurl.com/PwdD

  • Template Language: Creating Editable Content Areas

    These guidelines are intended to serve as a foundation for best practices when creating editable content areas on custom email templates via MailChimp's email template language. It's a good idea to limit the number of editable spaces in the template to keep things simple. And you should name all editable…

    http://eepurl.com/ck4Nz

  • How can I send to a segment of my list?

    What's a Segment? The list segmentation feature is designed to allow you to send to a target audience within your list, without having to send your newsletter or sale notice to your entire list. Creating segments allows you to filter information as conditions for segmenting based entirely on the information…

    http://eepurl.com/gWN5

  • Can I include music and video in my campaigns?

    Yes! First, the bad news: Most email programs can't play audio or video files directly (a plugin or another program is required), and so this content is often stripped from emails completely. Spam filters can also get tripped up on the code required to display videos and block emails from…

    http://eepurl.com/gYZj

  • How can someone comment on my campaign archives?

    To enable Facebook comments on your campaign archives, go to the Setup step of the Campaign Builder and select the allow Facebook comments option. This will turn on the campaign archive toolbar so that your subscribers can comment on your campaigns. After you enable comments, whenever your recipients look at…

    http://eepurl.com/5TYk

  • Facebook Merge Tag Cheatsheet

    Merge Tags for Like Buttons *|FACEBOOK:LIKE|* Add this merge tag into your campaign, wherever you like - just like regular text, and send your campaign as usual. We'll add the famous "Like" button wherever you place the merge tag. See Example *|FACEBOOK:LIKE:URL|* Allows your subscribers to like a particular link…

    http://eepurl.com/Jp3n

  • Getting Started with Merge Tags

    Merge Tags Overview You can personalize or customize your MailChimp campaigns through the use of merge tags. Merge tags are either system tags MailChimp provides or they are tags that are automatically created when you add fields to your list. Your List's Merge Tags The fields that you set up…

    http://eepurl.com/cjSwb

  • What are the different ways I can create a campaign in MailChimp?

    With MailChimp, you have several ways to create a campaign. You can use our design tools to create a campaign from scratch (we'll still help you design if you need it) or use one of our pre-designed Templates for a super easy designed look. You can copy/paste your own HTML…

    http://eepurl.com/gYZW

  • How do I upload an image?

    Images can be uploaded while editing a customized template or if you're working on a campaign. The process to upload varies slightly based on the area in your template or campaign where the image is being added. You can upload or design a header, add an image to an image…

    http://eepurl.com/hcJZ

  • Will MailChimp host my files for me?

    Sure! If you want to provide a PDF file, Word doc, Excel Spreadsheet, or one of these other file types, we make it easy to upload your file to MailChimp and add a link in your campaign. Here's how: In the Design step of the Campaign Builder, click inside any…

    http://eepurl.com/nkGn

  • How do I copy a template?

    The best way to copy a template is to do the following: From the Dashboard click on the Templates button. Select My Templates to view any templates you've saved in your account, or choose Basic Layouts or Designer Templates to customize one of our templates to save to your account.…

    http://eepurl.com/gYZE

  • How do I import a campaign via email (Email Beamer)?

    Each list in your account has a list-specific email address. Send an email from your favorite email client to this email address and we'll save it as a draft campaign that can be edited and sent. Or, you can reply to a confirmation email and we'll send it out! Before…

    http://eepurl.com/g2OK

  • What kind of templates does MailChimp offer?

    MailChimp provides hundreds of customizable email templates for everyone from beginners to seasoned pros. All templates can be found in the the Design step of the Campaign Builder or under Templates from the MailChimp dashboard. MailChimp Templates Basic Templates The Basic templates provide you with blank layouts where you can…

    http://eepurl.com/gZdq

  • Avoiding the spam filters

    There's no sense spending a bunch of time designing, coding, and writing your email newsletters, only to get them trapped in your recipients' junk folders. That's like those salmon you see on TV. They make the long, once-in-a-lifetime journey from the ocean to return to their birthplace and spawn. They…

    http://eepurl.com/gO1u

  • Can I send attachments with MailChimp?

    No, But... Since you can't send attachments directly through MailChimp, you can let us host the files you'd normally attach to your email, and then link to the files in your campaign. This saves bandwidth, doesn't bog down recipients' email accounts, helps with delivery rates, reduces bounce backs from angry…

    http://eepurl.com/gYYX

  • What’s included on the archive bar?

    The archive bar is a toolbar that is displayed across the archived version of your email that makes it easy to share your campaign on various social networks, see past issue or translate your campaign into other languages. To activate (or deactivate) the archive bar: Go to Lists > Settings…

    http://eepurl.com/brzSv

  • Why should I send tests of my campaign? It looks good in the preview!

    You might be surprised to hear this, but different email programs will display your HTML email in different ways. No matter how perfectly you code your work, it won't look the same in every recipient's inbox or even in every browser. Our pop-up preview window is handy for pointing out…

    http://eepurl.com/hcOX

  • How can I add a “Forward to a Friend” link?

    The *|FORWARD|* merge tag automatically generates a link to the MailChimp-hosted Forward to a Friend form for your campaign, so you can add it where ever you'd like a Forward link. Below we'll show you how to add this if you're using one of our templates or in your own…

    http://eepurl.com/hc0E

  • Template Language: Creating Editable Template Styles

    Here's a quick guide to editable template styles in the MailChimp Template Language. Declaration Block To be added to CSS to define areas in a template where style is editable through the MailChimp email property inspector. @tab: (required) defines from which tab in the property inspector styles can be set.…

    http://eepurl.com/ck1yj

  • How can I add a Facebook “like” button for my page to my campaigns?

    With the *|FACEBOOK:LIKE:URL|* merge tag, you can allow your subscribers to like your Facebook page directly from your campaigns. Here's how you set up the Like merge tag: In the Design step of the Campaign Builder, edit the region where you want your Like button. Add some text such as…

    http://eepurl.com/loC5

  • How do I set default merge values (like Dear Customer)?

    When you set a predefined value and use Merge tags to personalize your campaign, if a recipient doesn't have a value in that Merge field, a default value will be added in your campaign. So, if you use "Howdy *|FNAME|*" in your campaign and you don't have the recipient's first…

    http://eepurl.com/hcDC

  • How do I move my existing subscribers or segments of my list into Groups?

    Before you can move recipients or segments into Groups, you'll need to make sure that you've set up your Group fields in your list in your MailChimp database (figure 1.). Instructions on how to do so can be found here. When your Groups are set up in your MailChimp account,…

    http://eepurl.com/K7Ul

  • How do I place my *|UNSUB|* (unsubscribe) Tag in my HTML version?

    All campaigns must include our properly coded *|UNSUB|* tag in them so that we can insert a one-click unsubscribe URL into your message. There are absolutely no exceptions to this rule. Even if you're sending to just friends. Even if you're sending an internal message. To remain in good standing…

    http://eepurl.com/g2Rx

  • How can I add Groups for segmenting to my lists and signup forms?

    You can add groups when you create your list, or later if you decide you want them for an existing list. Here's how: Go to Lists. If you're adding groups to an existing list, from the groups drop down, choose create groups. If you want to add groups to a…

    http://eepurl.com/gOGM

  • How do I create an A/B split campaign?

    To set up an A/B Split testing campaign, click on the create campaign button from the Dashboard or the Campaign Tab. Then select the A/B Split Campaign type. On the A/B Split step of the Campaign Builder, we'll show you the A/B split test options. You can test the following:…

    http://eepurl.com/hcvL

  • The “like us on Facebook” link on your template doesn’t work. What should I do?

    In some of our templates, we include a Facebook icon with a "Friend on Facebook" link. The link might be in the sidebar, or in the footer region, depending on the template you're using. The link automatically gets the URL for your integrated Facebook Profile. Just head to Account >…

    http://eepurl.com/lkC9

  • HTML code for footer tags

    If you are providing your own HTML, this is the code you would want to place in your footer for proper setting of your system tags: <p>*|LIST:DESCRIPTION|* <br /> <br /> <a href="*|UNSUB|*">Unsubscribe</a> *|EMAIL|* from this list.<br /> <br /> Our mailing address is:<br /> *|HTML:LIST_ADDRESS_HTML|*<br /> <br /> Copyright…

    http://eepurl.com/gWXU

  • Can I change the width of the body of my Template?

    Yes, though we recommend a width of 600 pixels or less since this is the maximum width supported by the preview pane in many email programs. Our Templates are designed for best display in preview panes on delivery and are not really designed to stretch beyond or shrink below that…

    http://eepurl.com/gYZg

  • Tips for working with images

    Image Types MailChimp accepts .jpg, .gif, and .png image files to display in your HTML campaigns. They should be RGB formatted for the weband we recommend 1MB or smaller image files. Image Size It's a good idea to resize images before uploading so that they are the size you want…

    http://eepurl.com/b6hEr

  • How do conditional or smart merge tags work?

    Smart, conditional or dynamic merge tags will allow you to create dynamic content conditions based on recipient data. Our dynamic merge tags support traditional IF and IF ELSE logic conditions. For example: *|IF:FOO|* (FOO = merge value you want to test against)value to display*|END:IF|*or*|IF:FOO|* (FOO = merge value you want…

    http://eepurl.com/hcV-

  • How can I add any blog post to a regular campaign? *|FEED|* Merge Tag

    MailChimp does have a campaign type called RSS-to-email. This type of campaign allows you to schedule automatic campaigns to go out with your blog posts each time you post. If you want to include a blog post in a regular campaign, or an A/B split campaign, we can help you…

    http://eepurl.com/b1HWf

  • How much is the Inbox Inspector?

    Monthly Plans Monthly plans include the use of the Inbox Inspector - up to 25 inspections per week. This is included in the monthly pricing and there's no additional cost. For monthly accounts, each inspection includes up to 10 different email programs or spam filters. You can manually choose which…

    http://eepurl.com/hcOt

  • How can I set up an archive of my campaigns?

    You have two options in MailChimp for archives. You can either get an archive link to a single campaign or you can grab a code snippet that we generate and place an archive on your own website. Archive Link Once a campaign is sent to a final list and locked…

    http://eepurl.com/nQ75

  • Twitter Merge Tag Cheatsheet

    Merge Tags for Profiles If you've integrated with a Twitter account, you can use the below merge tags in include information from your Twitter profile. To set up the integration or verify which Twitter account is connected, go to Account > Integrations > Twitter. *|TWITTER:FULLPROFILE|* This merge tag will bring…

    http://eepurl.com/hcxi

  • How can I choose the image thumbnail that shows up on Facebook?

    If you're using our Templates Setting the Facebook thumbnail when using our templates does require a bit of coding in the source of the campaign. To set that up simply follow these steps: Add the image you'd like to use to the campaign. Click the source button on the edit…

    http://eepurl.com/QokP

  • Can I use my own design instead of using your Templates?

    Yes! There are a number of ways to do this: Copy/paste your own HTML code for your campaign. Import your code from a URL. Import your campaign from a zip file. Use the Email Beamer to send an email designed in your own email program to a list-specific email address,…

    http://eepurl.com/gYZm

  • How do I post my campaigns directly to my Facebook Page or profile?

    With the MailChimp Facebook Application, you can automatically post a link to your campaigns on your personal Facebook profile, or any Page that you administer with just a few quick clicks in your campaign set up! Below we'll show you how! On the Setup step of the Campaign Builder, if…

    http://eepurl.com/OmEf

  • RSS to Email Merge Tag Cheatsheet

    Most merge tags for campaigns are available in RSS-to-email campaigns, so you can personalize the campaign as well as provide content via an RSS feed. An exception is the use of conditional merge tags, which are not available in RSS-to-email campaigns. RSS-to-email campaigns have their own specific merge tags that…

    http://eepurl.com/cqKpv

  • Social Merge Tag Cheatsheet

    Here's a handy list of merge tags and example articles that show how you can use our merge tags for social networking in your email campaigns. Facebook Merge tags for Facebook include Like Buttons, sharing campaigns, comments, and pulling profile information into your campaigns. See Examples *|FACEBOOK:LIKE|* Adds a Facebook…

    http://eepurl.com/ciaTX

  • How do I create a new campaign using MailChimp’s Campaign Builder?

    Click Campaigns in the top navigation bar of your account. Click create campaign. Choose the type of campaign you'd like to create (in most cases, you'll want to start with a regular ol' campaign, so the rest of the instructions are based on that choice). Select the list to send…

    http://eepurl.com/g6vx

  • Why Bother With Plain-Text Emails?

    Is the plain-text email dead? In the old days of email marketing, HTML email didn't always work. You *had* to create a plain-text "alternative" version of your HTML email (sort of as a backup), then embed both messages into one email. If a recipient's email program couldn't view HTML email,…

    http://eepurl.com/yIeb

  • How can I add an archive or view in browser link?

    You can use the *|ARCHIVE|* merge tag to automatically link to the MailChimp archive of a particular campaign. If you're custom coding a campaign or template, your link would look something like this: Email not displaying correctly? <a href="*|ARCHIVE|*">View it in your browser.</a> If you're editing a template or campaign…

    http://eepurl.com/gYZv

  • How do I create a link in my campaign?

    On the Design step of the Campaign Builder, click inside any red dotted area to bring up the Edit Your Content box. Create the text you want to link (for example "Read More" or "Follow this link") and then highlight that text. Click on the link button in the toolbar…

    http://eepurl.com/hcx6

  • What is an RSS to Email campaign and how do I set one up?

    RSS-to-Email campaigns use your blog's feed address (or any RSS feed) to automatically create and send campaigns on a daily, weekly, or monthly basis if you have new content. We won't send a campaign if there's no new content, though. You can keep your subscribers in the loop, right in…

    http://eepurl.com/iDlQ

  • Can I send surveys with MailChimp?

    If you're looking for a quick way to gauge subscriber sentiment about a question or issue, using a rating scale of 1-10, you can try out our quick poll merge tag. If you'd like to send a more detailed survey, you can create survey through a third-party tool and link…

    http://eepurl.com/hcnC

  • Template Language: Working With Variant Selectors

    Variant Selectors let you switch between any number of different content structures (blocks of HTML) within your email. This template example has a left-image module and a right-image module that can be selected via the drop-down menu, then repeated and selected again. In this particular template, it allows you to…

    http://eepurl.com/ck349

  • Can you automagically help me style my campaign?

    When you start a new campaign with one of our basic templates, we'll head over to the website listed in your list's contact information (list > settings > required email footer content) to try to fetch colors, fonts and images to help you quickly create campaigns that match your website…

    http://eepurl.com/cAv16

  • How can I add my subscribers to a Group while importing my list?

    If you're looking for information on how to move existing subscribers to Groups, head on over here. No matter what method of import or designation you're using, before you import your list, spreadsheet, csv or tab-delimited file into your MailChimp account, you'll need to make sure that you've set up…

    http://eepurl.com/vS7t

  • How do I translate my signup forms and campaign content?

    MailChimp offers a few options to translate your signup forms and campaign content. Click here to skip ahead to information about translating campaign content. Signup Forms The entire opt-in process can be translated to one of over 30 supported languages, or you can use our handy auto-translate option to translate…

    http://eepurl.com/gYZR

  • Can I use Word or Publisher to create my content or my HTML?

    In general, it's not a good idea to use Word or Publisher to create email campaigns. Below we'll show you what kind of messy code gets sent when Word is used to create a newsletter. When you use Word and paste it into a content editor, a lot of the…

    http://eepurl.com/hcPv

  • Tips for editing content

    Here are some useful tips for using the content editor. The best way to create a campaign is to type directly into the content editor if you can. The second best way is to copy and paste from a Simple Text Editor like Notepad or Notepad ++ or TextWrangler for…

    http://eepurl.com/iG5M

  • Can I create a table of contents for my newsletter? (anchors - the easy way!)

    The Table of Contents merge tag (*|MC:TOC|*) automatically generates a pre-formatted Table of Contents by checking for any title or heading text in your campaign. We'll show you how to use this merge tag to create the Table of Contents below. If you want a bit more control over how…

    http://eepurl.com/k1Fr

  • How do I use hide-able sections in my template?

    One of the things we love about our "basic layouts" templates is that they can be adjusted to match what we want to do for a particular email. Do you need more columns? More pictures? Or maybe you need less. Here's how to use hide-able sections to create a custom…

    http://eepurl.com/dRdlo

  • Merge Tags for Footers

    When you use our templates, you'll notice some merge tags in the footer. We populate these tags from the information you set up for each of your lists. Whatever information you have set up for the list you have attached to your campaign on the Recipients step will be the…

    http://eepurl.com/gYYS

  • How do I test to see if my merge tags are working correctly?

    Preview Your Campaign Content You can test your merge tags before your campaign goes out with our pop up preview. Pop up preview is available on both the HTML and plain text versions of your campaign. Test Merge Tags on Signup Forms To run a test of the *|MERGE|* tags…

    http://eepurl.com/hcrI

  • What are the image requirements for your Templates?

    Image requirements vary based on the template you're using. MailChimp templates are generally designed to be a maximum of 600 pixels wide. Mobile-specific templates are narrower to account for smaller mobile screens, and some templates have multiple columns so each column is a portion of the overall template width. Padding…

    http://eepurl.com/hcHx

  • Can I export my templates?

    Yes! You can export templates that you've designed using our tools as well as your custom coded templates that have been previously imported. From the Dashboard in your account, click the Templates button. Select My Templates to view your saved templates. Hover over the template thumbnail. A number of icons…

    http://eepurl.com/gYZ9

  • Why doesn’t the “Follow us on Twitter” link in your template work?

    In some of our templates, we include a Twitter icon with a "Follow on Twitter" link. The link might be in the sidebar, or in the footer region, depending on the template you're using. This link automatically points to the URL for your integrated Twitter account. If you have a…

    http://eepurl.com/lkiX

  • Why won’t my images upload or display correctly?

    If you can't get images to upload using any of our HTML builder tools, one of the following is most likely taking place: If your image did upload, but isn't displaying correctly (shows as a broken image or a box with an X), it's most likely not formatted correctly. Any…

    http://eepurl.com/hcpC

  • What kind of reports are available in MailChimp?

    You can see an overview of our reporting features on our Tracking Features page. All the general reports like opens, clicks and such are available. You can view reports about individual subscriber behavior under Subscriber Activity drop down. Just choose the appropriate report from the menu. We also provide information…

    http://eepurl.com/moAv

  • Merge Tag Cheatsheet for Campaigns

    You can personalize, or customize, your MailChimp campaigns through the use of merge tags. Learn More Here. Merge tags are either system tags that MailChimp provides or they're tags that are automatically created when you add fields to your list. All of our available merge tags can be used on…

    http://eepurl.com/ctuUj

  • Troubleshooting Your First Email Campaign

    Solving common problems with HTML email campaigns Are you experiencing problems with your first HTML email campaign? HTML email can be tricky. Few people get it right the first time around. Here are some common problems we've seen people have with their first email marketing campaigns and some tips on…

    http://eepurl.com/ymfN

  • How can I add links to allow my subscribers to share my campaign on social networks?

    The *|MC:SHARE|* merge tag adds a series of social sharing links to your campaign to let your subscribers quickly share the campaign on various social networking sites like Twitter, Facebook, Google, reddit, LinkedIn and others. Just add it in your footer or another spot where you'd like the icons to…

    http://eepurl.com/hcoM

  • How do I add a simple poll to my campaign?

    MailChimp has a merge tag that allows you to quickly gauge subscriber sentiment about a question or issue, using a rating scale of 1-10. To add the quick poll merge tag: Go to the Design step of the Campaign Builder> Click on the body of the campaign to bring up…

    http://eepurl.com/iDBs

  • How can I add an update profile link?

    The *|UPDATE_PROFILE|* merge tag automatically generates a link to the MailChimp-hosted update profile form, so you can add it where ever you'd like a link for subscribers to updated their profile. Below we'll show you how to add this if you're using one of our templates or in your own…

    http://eepurl.com/iphR

  • I’m not receiving my test campaigns

    If you're sending yourself (or your client) test campaigns from MailChimp, but you haven't received any of the emails, here's what to check: Was the email bounced back by your company's email server? After you send your email, give it a few minutes, then check your campaign stats for any…

    http://eepurl.com/hcvX

  • Can I choose which social networking site links I want to share on my campaign?

    It's easy to add social sharing to your campaign with merge tags. If you want to place all the social sharing sites that MailChimp provides on your campaign, you simply have to use the *|MC:SHARE|* tag which would look like this: To add individual sites, use the format *|SHARE:SITE_NAME1,SITE_NAME2|* For…

    http://eepurl.com/hcHp

  • How do I use Smart Merge Tags with Groups?

    Smart, Conditional, or Dynamic Merge Tags will allow you to create dynamic content conditions based on recipient data . You can build messages that present content that is unique to each recipient. Also, you can handle fields that you want to populate with list data and handle cases where not…

    http://eepurl.com/BZv3

  • How can new subscribers view or receive my past campaigns?

    There are several easy ways for you to enable new subscribers to see your past campaigns. You can allow them to view recent campaigns right on your signup form. You can send them an autoresponder. Or you can send a campaign to your new subscribers using our segmenting tools. Adding…

    http://eepurl.com/g8p7

  • How do I use the QR code merge tag to send a coupon? (PYOW!)

    What is a QR code? A QR Code is a matrix barcode that is readable by scanners, including mobile devices. QR = quick response. They are sort of like barcodes. How do I use a QR code in my campaigns. With our merge tag (where X=timecouponcanbeused and Y=sizeofcouponincampaign), you can…

    http://eepurl.com/bMlSf

  • What is Analytics360?

    What is Analytics360? Analytics360 is a MailChimp module that allows you to pull stats from your web site traffic tools right into your MailChimp campaign reports page. You can see how many people opened your campaigns and clicked the links, plus instant ROI results for every email campaign you send.…

    http://eepurl.com/hcTO

  • How do I add an image from the gallery into my campaign?

    If you've already uploaded an image to your MailChimp gallery, here's how to add it to your campaign: In the Design step of the Campaign Builder, click edit for the section where you want the image to bring up the content editor (if you're adding the image to an image…

    http://eepurl.com/hcuD

  • Can I provide my own HTML for a campaign?

    Yes, you can provide your own HTML for a campaign instead of using a template. Here's how: Click create campaign on the Dashboard or Campaigns page of your account. Choose regular ol' campaign, A/B split campaign, or RSS-driven campaign, depending on the type you'd like. In the Design step, click…

    http://eepurl.com/fub9M

  • How do I disable Facebook comments?

    To disable Facebook comments, go to the Setup step of the Campaign Builder and deselect the allow facebook comments option. Note This option cannot be removed once a campaign has been sent. If you need to delete comments on your campaign archive you can do some by going to Reports…

    http://eepurl.com/55tQ

  • Can my recipients Like specific links or images in my campaign?

    With the *|FACEBOOK:LIKE:URL|* merge tag, you can allow your subscribers to like a particular link in your campaign. To use the merge tag, you'll have to set up your actual link or image or whatever you want your recipients to like in addition to the URL Like tag. Here's instructions…

    http://eepurl.com/52ao

  • My emails are being delivered as broken HTML code or an attachment.

    One of the following situations could be occuring: When a message comes across as one of the following: garbled text, a mix of plain text and HTML code or just the plain text, you or your recipient's spam filter has flagged your email. The spam filter or email server scanning…

    http://eepurl.com/hczI

  • My images are broken when I provide my own HTML Email

    If you're looking for why images aren't showing when you use our design tools, visit this article instead. How Images Work in HTML Email When you code HTML email, you should use "absolute paths" for your images, so that they are downloaded from your web server when the email is…

    http://eepurl.com/hcP9

  • How can I format the image content in my RSS to email campaigns?

    This is an advanced feature that requires the knowledge of how to create RSS feeds and RSS coding skills. Chances are, if you’re a publisher, you have the resources to generate custom RSS feeds. First, we recommend you generate a new RSS feed specifically for use in MailChimp. For example,…

    http://eepurl.com/b4IJT

  • Can I use a PDF as a template?

    Directly sending or uploading a PDF or creating a template directly from a PDF would not be a possibility. You would first need to convert your PDF to clean HTML files (not created in Word!). (That's a manual process.) Once converted, you can upload your HTML code in your MailChimp…

    http://eepurl.com/EyCd

  • How do I preview a campaign before I send it?

    You have several options to preview your campaign before sending it. Popup Preview is what you'll want to use, if you just need to give your email campaign a quick check. On the last three steps of the Campaign Builder, you'll have a Popup Preview button at the top and…

    http://eepurl.com/hcYK

Explore the Knowledge Base

Popular Support Articles

Browse by Topic