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Search Articles by Topic "Security"
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How to disable pop-up blockers in your browser.
Are you having trouble seeing your campaign's pop-up preview? Does it seem like certain functions of MailChimp just hang or don't work? Sometimes, when you have a pop-up blocker enabled in your browser to combat unwanted pop-ups, that same blocker can interfere with legitimate functions of some web applications, like…
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I got a security alert in my browser
So, Is MailChimp Secure If you see security alert messages, it's because MailChimp supports SSL encryption throughout our entire application. So from time to time, you might encounter a “mixed media content warning” (especially if you’re one of those people forced into using Internet Explorer at work — so sorry).…
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Keeping your API key secure.
API keys provide full access to your MailChimp account, so always keep them private. If you're issuing an API key for an app, give it an appropriate label. That way, you can easily revoke it later if you ever need to. Be careful not to expose the key to the…
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Can we have multiple users on our account but limit what information they can access?
Each MailChimp account only has one login per user with access to all areas of the account. We do not offer multiple users with different levels of access. If you need multiple users, feel free to share the login information for your account as more than one person can be…
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Does MailChimp back up my data?
Yes! Storing your data is serious business and we take a lot of steps to ensure your data is safe with MailChimp. Everything gets backed up on a regular basis and we have multiple systems in place in case something goes wrong. We make it easy for you to back…
http://eepurl.com/hcFx
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What to do if you think your MailChimp account has been compromised.
If you think your MailChimp account has been compromised, the best thing to do is remain calm and act quickly. We'll list some possible weirdness points below and let you know what action to take. I'm Receiving Password Reset Emails Take the following steps from a secure machine; preferably one…
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What is AlterEgo?
AlterEgo is an app created by the security conscious folks here at MailChimp to add multi-factor authentication to your MailChimp account, providing another layer of security. Bonus: get an automatic 2% discount just for connecting your MailChimp account with AlterEgo. It's our way of rewarding you for being vigilant about…
http://eepurl.com/dHzo6
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How secure is our data if we host it through MailChimp?
Ah - very good question. Let's talk about how we host our data. Servers Our server farm is hosted through RackSpace and/or Voxel and all their data center, operating system and backup security policies can be found here: http://www.rackspace.com/downloads/pdfs/RackspaceSecurityApproach.pdf http://www.voxel.net/about/policies Security and our Databases MailChimp supports SSL encryption throughout the…
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Do you provide an HTTPS version of your signup forms?
There is no HTTPS version of the embed code. That is a certificate hosted on your site. If you add it to one of your webpages that is under HTTPS, it will be encrypted as submissions come in. All of the SSL certificate encryption must be handled on your server.…
http://eepurl.com/gOGJ
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What features does MailChimp offer to help keep my account secure?
You may have noticed a lot of high profile website hacks in the news recently. It looks like ESPs are a new target for these types of attacks. We're working to prevent this from happening to us. They say it's impossible to protect yourself 100% against determined hackers. We think…
http://eepurl.com/h3sF
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How do I change my security question?
If you've forgotten your security question and cannot log in, you'll need to contact our support team to have them update the question for you. Click on Username/Password & Security Settings from the Account drop down menu. Under security question, you can select a question from the drop down list.…
http://eepurl.com/b6nRH
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Why do I need a security question?
Adding a security question to your account is a quick way to protect your account and keep your identity safe. MailChimp uses your security question when we see you log in from an unknown IP address, to verify your identity or when anything weird happens with your account. Security is…
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Does MailChimp adhere to EU Safe Harbour Principles?
Consistent with our commitment to protect personal privacy, MailChimp adheres to the Safe Harbor Principles. Visit our Safe Harbor page for more information. MailChimp Privacy Policy
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Why isn’t MailChimp working in Internet Explorer (IE6)?
MailChimp only supports Internet Explorer version 7 and up. View further system requirements. MailChimp does not support IE6 as it doesn't allow for all the fun stuff MailChimp offers. If you're using IE6, we'll alert you and let you know you need to upgrade. If you continue to use Internet…
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Can MailChimp Send Me A Security Text Alert?
If you have email and SMS notifications set up in your account, then we'll notify you if anyone accesses or changes your account. Just like a bank. It's totally an optional security measure, but we strongly encourage all of our users to activate it for added account security. You'll get…
http://eepurl.com/dyvdX
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Can Mailchimp Detect My Location?
MailChimp accounts are even more secure with our Detect Location feature. When activated, we'll keep an eye on where your account is logged in from. If we see your account being logged in from someplace we don't recognize, we'll initiate our extra security measures to verify your identity. You can…
http://eepurl.com/dyIY1
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How can I set up a strong password?
A strong password is one that can not be easily guessed or easily forgotten and is a vital part of protecting your account. Lots of us are better at coming up with passwords then we are at remembering them. To give your account a little extra security and make your…
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I’ve lost the mobile device that I use for MailChimp. What should I do?
First, if you think that you've lost control of your MailChimp account, the most important thing to do is to remain calm and act quickly. Please review this article: What to do if you think your MailChimp account has been compromised if you feel like your account has been compromised.…
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