Understanding Your MailChimp Receipt

Each time you buy something in your MailChimp account, we’ll issue a receipt. There are two types of receipts: an email receipt, and the printable version that’s stored in your account.

In this article, you’ll learn how to understand your MailChimp email receipt, and how to find the printable receipt in your account.

View Your Email Receipt

After you make a purchase in MailChimp, we’ll send an email receipt to the account’s billing contact.

Here’s an example of what an email receipt looks like for a specific account—in this case, an American user who bought a Monthly Plan and a few optional add-ons. Your receipt will vary depending on your billing plan, add-ons, discounts, and location-based taxes.

Here’s what each section of the receipt means.

  • Order details
    Each purchase has an order number and the date and time MailChimp processed the order.
  • Purchase information
    The first section shows what you purchased, and how much it cost. This is usually where you’ll see charges like your Monthly Plan size, a block of Pay As You Go credits and add-ons, or charges for ads. Ad charges are sent directly to the associated vendor (Facebook, Instagram, or Google.)
  • Discounts
    This section shows discounts that the account is eligible for, or ones that have already been applied.
  • Payment
    In the payment section, you’ll see the payment method used for the purchase.
  • Issued to and Issued by
    The end of the email receipt will show who the receipt was issued to and by—in other words, the buyer and seller. Issued to will display information about you, the buyer.

About MailChimp Charges

Most things you can buy in MailChimp must be purchased individually, so you should expect to get an individual receipt for each order. However, certain recurring add-ons like MailChimp Pro and Social Profiles will appear on the same receipt as your Monthly Plan.

Check out this table to learn about possible charges you might see on a receipt.

Charges

 

Monthly Plan

 

An auto-pay plan that covers the cost of email marketing features. This monthly charge is based on your peak total subscriber count, billed once per month.

Pay As You Go

A pre-paid plan that covers the cost of email marketing features. This is not a recurring plan, but you can buy more Pay As You Go credits if you run out of email sends. 

Ad

A web ad launched from a MailChimp account. We send your ad budget straight to the vendor (Facebook, Instagram, or Google).  

Add-ons

Optional paid features for the account, like Social Profiles and MailChimp Pro.

Inbox Preview tokens

An optional paid feature that generates email previews. Each preview costs 1 token.

Transactional Email

Blocks of transactional email credits purchased for Mandrill. 

Taxes

 

Goods and services tax (GST)

A tax on goods and services, including digital products like MailChimp, that applies to certain international accounts.

Value-added tax (VAT)

A value-added tax on goods and services, including digital products like MailChimp, that applies to certain international accounts.

Need more help?

Take a look around our knowledge base for more answers to common questions about our pricing plans and billing. 

Your Printable Account Receipt

For your records, a copy of each receipt is also stored in the Billing history section of your MailChimp account. The layout of this receipt is a little different so it’s easy to print.

To a view a printable web version of your receipt, follow these steps.

  1. Open your email receipt.

  2. Click the View In Your Account button.

  3. Log in with your MailChimp credentials to view the printable receipt.

Was this article helpful?
Anything else we can do to improve our site?

Technical Support