Resolve the Default Text Content Alert

When you create a new email in our Campaign Builder, MailChimp automatically adds default text. Default text identifies sections where you can add content, and provides context for the type of content you should replace the default text with.

But default text can cause problems if it's not replaced before you send. When this happens, we'll show you an alert in the Confirm step of the Campaign Builder to warn you that some default text is still in your campaign. We'll also prevent the campaign from sending until it's replaced.

In this article, we'll show you how to resolve the Default text content alert so you can send your campaign.

Default Content in a Text Block

Sometimes, pieces of default text content may get overlooked in the body of an email. Most MailChimp templates have some default text, and depending on the template you choose, the text may vary. If this default text isn't replaced, we'll show you the Default Text Content alert in the Confirm step of the Campaign Builder, and prevent you from sending.

To update default text content in your campaign and resolve the alert so you can send, follow these steps.

  1. Navigate to the Campaigns page, and click the name of the campaign you want to work with. 

  2. Go to the Confirm step of the Campaign Builder.

  3. In the Default text content section, read the alert to find out what default text is in your campaign, and click Resolve.

    We'll send you back to the Design step of the Campaign Builder to update your campaign.

  4. Locate the content block that contains the default text mentioned in the alert, and click the block to open the editing pane.

  5. In the editing pane, replace the default text.

  6. Click Save & Close.

  7. Continue to the Confirm step of the Campaign Builder, and send your campaign.

All clear! Now that you've replaced the default text in your campaign, you should be able to send.

Default Text Content in the Preheader

Even when a campaign looks complete, default text in the preheader of your MailChimp campaign can be easy to miss.

At the top of a campaign, the default preheader text says, Use this area to offer a short preview of your email's content. If this text isn't replaced, we'll show you the Default Text Content alert in the Confirm step of the Campaign Builder, and prevent you from sending.

To update your preheader text and resolve the alert so you can send, follow these steps.

  1. Navigate to the Campaigns page, and click the name of the campaign you want to work with. 

  2. Go to the Confirm step of the Campaign Builder.

  3. In the Default text content section, read the alert to find out what default text is in your campaign, and click Resolve.

    We'll send you back to the Design step of the Campaign Builder to update your campaign.

  4. Locate the preheader at the top of the page, and click it to open the editing pane.

  5. Use the editing pane to replace the default preheader text. 

  6. Click Save & Close.

  7. Continue to the Confirm step of the Campaign Builder, and send your campaign.

Now that your preheader text is updated from the default, you should be able to send.

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