MailChimp for BigCommerce is a free integration that adds your customers and their order information to your MailChimp list. Use BigCommerce purchase data to send targeted email campaigns with product recommendations, and turn on e-commerce tracking to measure campaign ROI.
In this article, you'll learn how to connect or disconnect MailChimp for BigCommerce.
Before You Start
Here are some things to know before you begin this process.
MailChimp for BigCommerce adds your e-commerce customers and their purchase data to your chosen MailChimp list.
If you create an Order Notifications automation, you'll need to disable your corresponding notifications in BigCommerce to avoid sending duplicate emails to your customers. We recommend you choose not to use our Order Confirmation notification, because the corresponding notification cannot be turned off in BigCommerce.
This integration does not currently support our abandoned cart automation.
- To disable the ‘I'd like to receive your newsletter' checkbox that appears at the bottom of your store checkout page, go to the Newsletter Settings section of your BigCommerce dashboard.
How it Works
MailChimp for BigCommerce finds your store visitors and sends their email addresses to your MailChimp list. Customers will be added to the Subscribed section of your MailChimp list, and guest checkouts who don't have accounts at your store will be added to the Transactional section of your list. Customer order information will also appear on the E-commerce tab of subscriber profiles.
Connect MailChimp for BigCommerce
To connect the integration and sync customers to MailChimp, follow these steps.
Log in to your BigCommerce store.
Search or browse to locate MailChimp, and click the MailChimp logo.
Click Sign in with Your MailChimp Credentials.
Input your MailChimp login credentials, and click Log In.
In the Select a list to sync drop down menu, choose the name of the list where you want to sync your customers.
Click Start Syncing.
Customers and their order information will now be synced to your MailChimp list.
View Site Details
After you connect MailChimp for BigCommerce, you can visit the Connected Sites page in your account to view the site details for your store, which allows you to quickly see status of the integration or add and manage e-commerce tools.
To view your site details, follow these steps.
From here, you'll be able to view your synced list, or add and monitor e-commerce automations that use data from your connected BigCommerce store.
After you connect to BigCommerce, you can do a lot with the the data you collect, like build segments, send automations, track campaign purchases, and view results.
Find out everything MailChimp has to offer with our guides.
Disconnect MailChimp for BigCommerce
To disconnect MailChimp for BigCommerce, follow these steps.
In your BigCommerce account, click Apps.
Click My Apps.
Search or browse to locate MailChimp, and click Uninstall.