New to MailChimp? Start here.

This article explains a few things to know as you get started with MailChimp.

Quick Answers

In a hurry? Find brief answers to your short, closed-ended questions here.

Glossary

Learn about MailChimp terms, email marketing concepts, and related technologies.

Video Tutorials

Prefer to watch instead of read? View these video tutorials.

Popular Topics


API Documentation

Get info on MailChimp API 3.0, including articles, resource descriptions, and error explanations.

Getting Started with Lists

Learn how lists work in MailChimp, how to build a subscriber base, and how to manage your list as it grows.

Email Marketing Guides

Whether you're an email pro or just getting started, there's a MailChimp guide to help you.

Understanding Bounces

Learn the basics about soft and hard bounces, and how to track bounce rates in your report statistics.

Jump to a Category


Facebook

Integrate your account with Facebook and see all the things you can do.

Design and Edit

These articles explain email design concepts and show you how to use the Campaign Builder. 

Compliance Tips

There are many easy ways to prevent bounces or other compliance issues. 

Lists and Forms

These articles walk you through building a list, managing your subscribers, and working with signup forms.

Feature Descriptions


Email Templates

Get details about our extensive template options and tips for when and how to use them.

Automation

Our Automation feature includes preset and custom workflows you can use to send a series of targeted campaigns.

Inbox Inspector

Inbox Inspections are a type of campaign that helps you view drafts in popular email clients before or after you send.

Timewarp

Timewarp is a paid account feature that manages send time for subscribers in different time zones.