How to Set Account Defaults

This feature requires Manager user level or higher.

Your account uses important data settings to manage things like your time zone, currency, company information, notification, and more. Your default information affects what you see and do in your account, from sending campaigns to billing. You can change these settings at any time from the Details page of your account.

In this article, you'll learn how to change the default settings for your account.

Before You Start

 Users with Admin level access can enable notifications to send an alert via email or SMS when a change is made to these settings. This is optional, but recommended for account security.


Here are some important terms and definitions about each item included on the Details page of your account.

Account Name

The name of your account, which is not visible to subscribers. The account name appears at the top of your profile menu and on the login page if you use more than one account.

Time Zone

Your preferred GMT time zone. We'll use your Time zone to display times for campaign and automation email sends, import list data, and subscriber signup data. We use this information to set the time zone and location for Timewarp campaigns. Timewarp reports allow you to track the status of Timewarp campaigns as they send to different time zones.

Date and Time Format

The date and time format (MM/DD, DD/MM, 12-hour, 24-hour) that appears throughout your account. Dates and times will display campaign sends, list creations, Chimp Chatter events, and date fields in a list. Date fields imported into a list will also reflect the account's default date and time format.

Currency Format

Default currency format that appears on the Billing pages in your account.

Help Us Improve Stats

General, anonymous information about your company. Some MailChimp tools use shared informational data to make recommendations that help determine things like the best times to send a certain type of campaign or how your open rate compares to similar companies.

Email from MailChimp

Your personal email preferences. Choose which account notifications and newsletters you want to receive to help you send campaigns, keep up with your subscriber lists, and improve your email marketing.

Change Account Defaults

To change your account defaults, follow these steps.

  1. Click your profile name and choose Account.
    Cursor clicks account in the drop-down menu.
  2. Click the Settings drop-down menu and choose Details.
    Cursor clicks details from the settings drop-down menu.
  3. Click each drop-down menu to choose your defaults.
    Screenshot of defaults screen.
  4. In the Email from MailChimp section, click the checkboxes to choose the emails you want to receive. Click See past issues of our newsletters to see what we send.
    Screenshot of emails from mailchimp section.
  5. Click Save.

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