When you verify your email domain, MailChimp is verifying that you are using a valid from email address hosted at a domain you can access and that you aren't sending from domains that aren't actually yours. An added bonus is that a good sender isn't having their reputation hijacked by others trying to use their domain when they don't have permission to do so.

When you use a free domain (Gmail, Hotmail, etc.) as your from email address, you don't have to manually verify the domain. We'll automatically add the address to the verified list when you enter it on the Setup step of the Campaign Builder. However, if you're sending from a personal domain, you'll have to go through the verification process before you can send through MailChimp. We'll walk you through those steps below.

In this article:

Verify domain in Account settings

  1. Click your profile name on the left-hand side of the screen.
  2. Select Account Settings from the account panel.
  3. Click the Account settings drop-down menu and select Verified domains.
    verified domains option in Account settings dropdown
  4. Click the Verify An Email Domain button.
    click to verify an email domain
  5. Enter your email address containing the domain you want to verify and click the Send Verification Email button.
  6. When you receive the verification email, click the link or enter the verification code in the popup window and click the Verify Me button.
  7. The screen will refresh and display a success message at the top of the screen.
    domain verification confirmation message

Verify domain in the Campaign Builder

  1. Navigate to the Setup step of the Campaign Builder.
  2. Enter the From email address you want to use for the campaign.
  3. Click the Design step in the progress bar or the Next button at the bottom of the page for the screen to refresh and display the verification requirement message.
    click to verify a domain when entering the from email address
  4. Click on the verify this domain link.
  5. Enter your email address containing the domain you want to verify and click the Send Verification Email button.
    click button to send verification email
  6. When you receive the verification email, click the link or enter the verification code in the popup window and click the Verify Me button.
  7. We'll open up the Verified Domains page in a new window with a success message at the top of the screen.
    domain verification success message

Delete a verified domain

If you want to remove a domain from your list of verified domains, this can be done by anyone with Manager level or higher account access.

  1. Click your profile name on the left-hand side of the screen.
  2. Select Account Settings from the account panel.
  3. Click the Account settings drop down and select Verified domains.
  4. Click the Delete button to the left of the domain you want to remove.
  5. Click the Delete button in the popup window to confirm the deletion of the domain.
  6. The screen will refresh and display a success message at the top of the screen.

Note

If you are using a subdomain for your From email address, it needs to be verified separately.  

This feature is limited to certain user levels. You can see your user level on the Users & Account Details page and this article explains what each level can access in the account.

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