Set Up Two-Factor Authentication with SMS

To enhance your account’s security, set up two-factor authentication. Two-factor authentication requires two forms of identification to access to your account: your MailChimp login credentials, and one-time passcode you receive via text message.


In this article, you’ll learn how to set up SMS two-factor authentication.

Before You Start

Here are some things to know before you begin this process.

  • SMS two-factor authentication can help you earn MailChimp's 10% Security Discount. To earn the discount, all Owners and Admins in your account must enable two-factor authentication. Each user will be authenticated individually.

  • If you prefer to use an authenticator app on your smartphone or tablet, try an app like Google Authenticator for your two-factor authentication.

  • Learn what to do if you lose your mobile device.


Set up SMS Two-Factor Authentication

To set up SMS two-factor authentication for your Owner or Admin account login, follow these steps.

  1. Click your profile name and choose Account.

  2. Click the Settings drop-down menu and choose Security.

  3. Under  Verify identity via SMS, click Enable.

  4. In the Select Country drop-down menu, choose the country associated with your phone number.

  5. Input your phone number.

  6. Check the box next to Enable two-factor authentication using this phone number.

  7. Click Verify, and we’ll send an SMS verification code to your mobile device.

  8. Check your mobile device for a text message, and input the passcode you received in the Verification code from SMS field.

  9. Click Verify.

  10. Under Enable Two Factor Authentication for these accounts, check the box next to your account, and click Save.

  11. Choose the user type that should require two-factor authentication at login, and click Save.

When you log in to MailChimp from now on, you’ll still input your credentials and click Log In. Then, we’ll ask for the SMS passcode we sent to your mobile device before you can access MailChimp.

Disconnect Two-Factor Authentication

We strongly recommend that you use two-factor authentication to protect your account data. But if you no longer want to use it to log in to your account, Owners and Admins can turn it off on the Security page in your account.

To disconnect SMS Two-Factor authentication, follow these steps.

  1. Click your profile name and choose Account.

  2. Click the Settings drop-down menu and choose Security.

  3. Uncheck any boxes next to accounts and user types that require two-factor authentication, and click Save.

Was this article helpful?
What can we do to improve articles like this?

Technical Support