After creating a list in your MailChimp account, you can import contacts from a file or by using one of the built in integrations featured on the import screen for your list. Currently MailChimp has built in integrations with several different applications, making importing your contacts over from those other programs very simple. Follow the steps below to import your contacts from these other services.

In this article:

Import list from Capsule

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Capsule option.
  4. Provide the site name and authentication token for your Capsule account and click the Connect To Capsule button.
  5. Import your contacts and map your fields for the MailChimp list.

Import list from Constant Contact

Only new lists with no subscribers or import history can import contacts directly from Constant Contact. Before you begin the import process, you need to export your list from your Constant Contact account. When you export the file, select all the fields you want to move over, including the email address field. Constant Contact lets you export your entire account as one file or you can export each individual list separately. If your list has contacts already, you cannot import directly from Constant Contact into that MailChimp list.

To turn sublists into groups in your MailChimp list, select and export each sublist from Constant Contact, then import into MailChimp groups.

  1. Navigate to the Lists page.
  2. Click the lists drop-down menu and choose Import.
  3. Select the Upload list from Constant Contact option.
  4. Choose the file you exported from Constant Contact and click the Import List button to upload your list to MailChimp.
    Select Import List
  5. Import your contacts for the MailChimp list.

Each list in MailChimp can have up to thirty merge fields and sixty Groups. If you have more than sixty lists in your Constant Contact account, there would be more lists to convert into groups than we have room for. For information on how to handle the import if your lists exceed that limit, take a look at this article.

Constant Contact is a registered trademark of Constant Contact, Inc. All Constant Contact products and services that we mention are property of Constant Contact, Inc. MailChimp is not affiliated in any way with Constant Contact, Inc.

Import list from Eventbrite

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Eventbrite option.
  4. Provide the the API key for your Eventbrite account and click the Connect to Eventbrite button.
    Select the Connect to Eventbrite button
  5. Import your contacts and map your fields for the MailChimp list.

Import list from Freshbooks

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Freshbooks option.
  4. Provide the site name and API token for your Freshbooks account and click the Connect to Freshbooks button.
    Select the Connect to Freshbooks button
  5. Import your contacts and map your fields for the MailChimp list.

Import list from Google Contacts

This option makes it really easy to import all of your Google contacts into a MailChimp list. If you want to import Google groups directly into MailChimp groups, check out this article all about that.

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Google Contacts option.
  4. Click the Authorize Connection button and sign in to a Google account.
    Select the Autorize Connection button
  5. Once logged in to your Google account, click the Grant access button to be taken back to your MailChimp account.
  6. Choose which fields to import into MailChimp.
    Choose the fields to import
  7. Click the Import List button.

Import list from Google Drive

If you have a list stored in a spreadsheet in Google Drive, we can easily pass that list over to MailChimp using our Google Drive integration.

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Google Drive option.
  4. Click the Authorize Connection button and sign in to a Google account.
    Click the Autorize Connection button
  5. Once logged in to your Google account, click the Grant access button to be taken back to your MailChimp account.
  6. Choose which spreadsheet to import into MailChimp.
    Choose the spreadhseet to import
    If your spreadsheet has more than one worksheet, an additional drop-down menu will appear for you to select the worksheet you want to import.
    Choose the worksheet you want to import
  7. Click the Import List button. 

Import list from Highrise

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Highrise option.
  4. Provide the site name and authentication token for your Highrise account and click the Connect to Highrise button.
    Select the Connect to Highrise button
  5. Import your contacts and map your fields for the MailChimp list.

When you import your list from Highrise, we also display your tag options for import. When using tags for importing, your subscribers must meet all criteria to be imported. For example, if you bring in "support" and "developer" tags, only contacts who are tagged with both of those are imported rather than those who only have one of those tags associated.

If you want to import subscribers from multiple tags, you need to follow the import process again on the same list, pulling in a different tag with each import.

Once the integration with Highrise is set up, you can add Highrise tracking options to your MailChimp campaigns. Check out this article for more information.

If you receive this error message: "Your import criteria didn't match any subscribers. You can try again using fewer tags." then MailChimp couldn't find any contacts that could be imported. This typically occurs when multiple tags are selected. If you choose multiple tags, we look for contacts that have ALL of those tags. If they only have one tag, they are not imported. If you have quite a few tags that you want to import, you may need to run the import process more than once.

Imports from Highrise use the selected tag(s) to filter which contacts are imported, but the tags themselves aren't imported. So you won't be able to see the tags in your list or be able to segment using them. If you need a record of the tags from Highrise, you can export a .csv from Highrise that includes a field for tags. Then import that to your MailChimp list and Presto! Your list includes your tags. Be sure to check the option to auto-update my existing list at the bottom of the import page if any of the subscribers are already on your MailChimp list.

You can also create a group and then import the subscribers tagged with a specific tag directly into that group in your MailChimp list.

Import list from Salesforce

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Salesforce option.
  4. Click the Authorize Connection button, then use your username and password to login to your Salesforce account.
    Select the Autorize Connection button
  5. Once logged into to your Salesforce account, you are prompted to authorize the connection to MailChimp. Once authorized, you are redirected back into MailChimp.
  6. Import your contacts and map your fields for the MailChimp list.

Once the integration with Salesforce is set up, you can add Salesforce tracking options to your MailChimp campaigns. Check out this article for more information.

At this time we cannot pass new subscribers added directly in your MailChimp account back to your Salesforce account, but we can pass back subscriber reports. If you need more features than the default Salesforce integration offers, be sure to check out the MailChimp for Salesforce app for more options. 

Import list from SurveyGizmo

Once this integration is connected, you can import any email addresses gathered through a SurveyGizmo survey.

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the SurveyGizmo option.
  4. Provide an API key for your SurveyGizmo account and click the Connect to SurveyGizmo button.
    Select the Connect to SurveyGizmo button
  5. Choose which survey you'd like to import contacts from, then press the Import List button.

Import list from Zendesk

  1. Navigate to the Lists page.
  2. Click list drop-down menu and choose Import.
  3. Select the Zendesk option.
  4. Provide the site name token, username, and password for your Zendesk account and click the Connect to Zendesk button.
    Select the Connect to Zendesk button
  5. Import your contacts and map your fields for the MailChimp list.

Import list from Zoho

  1. Navigate to the Lists page.
  2. Click the list drop-down menu and choose Import.
  3. Select the Zoho option.
  4. Provide the username and password for your Zoho account and click the Connect to Zoho button.
    Select the Connect to Zoho button
  5. Import your contacts and map your fields for the MailChimp list.

This feature is limited to certain user levels. You can see your user level on the Users & Account Details page and this article explains what each level can access in the account.

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