Design and Host Your Own "Thank You" Pages

This feature is limited to certain user levels. You can see your user level on the Users & Account Details page and this article explains what each level can access in the account.

To design and host your own "thank you" pages, set up a redirect that points to your site when form submissions are successful. In the double opt-in process, there are two "thank you" pages: a Signup "Thank You" Page, and a Confirmation "Thank You" Page. Below, you'll learn how to redirect the MailChimp-hosted versions of these pages to custom versions on your site.

Set Up a Redirect

  1. Navigate to the Lists page.
  2. Click the drop-down menu next to the list you want to work with and choose Signup forms.
    List drop-down menu, signup forms
  3. Select General forms.
    General forms select button
  4. Click the forms and response emails drop-down menu and choose Signup "thank you" page.
    Signup thank you option on drop-down menu
  5. In the Instead of showing this thank you page, send subscribers to another URL field, input the URL where you host your custom page.
    Create forms choose alternative URL

If you want to redirect the default Confirmation "thank you" page also, duplicate this process and choose Confirmation "thank you" page from the drop-down menu in step 4.

Update Embedded Form Code

Not every action is linked in the Form Builder. That is, if you've redirected your "thank you" pages to your website and you use an embedded form, you'll need to make a small change there. To update your embedded forms to direct subscribers to your new "thank you" page instead of the default MailChimp page, follow the steps below.

  1. Navigate to the Lists page.
  2. Click the drop-down menu next to the list you want to work with and choose Signup forms.
  3. Select Embedded forms.
  4. Under Enhance your form, check the box next to Disable all JavaScript.
    Enhance your form disable javascript option

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