If you have a subscriber who wants to update their profile, they can either use the update profile link in your campaign or return to your signup form.

Here's what will happen if a subscriber returns to your signup form.

  1. The subscriber fills out their email address and any other required fields, and submits the form.
  2. If the email address provided is already on that list, an error message displays to indicate that.
  3. When the subscriber clicks on the Click here to update your profile link, they'll be sent an email with a link to the Update Profile form.
  4. Then, the subscriber will be taken to a page that looks similar to your signup form, but displays all of subscriber's information. They can make whatever changes they'd like and click Update Profile when finished.

To see when a subscriber's profile was last updated, go to the View subscribers screen for a list and look for the Last Changed column. This will show the date when the subscriber's profile was last changed.

You can also see when a subscriber's profile was last changed by viewing the subscriber profile page for a particular subscriber. Scroll down to view the Profile Updated date in the Overview section on the Details tab.

It is important to note that if an account user changes a subscriber's profile information, the Last Changed date will also be updated.

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