Add or Remove Mandrill

This feature requires Admin user level or higher and is part of paid features.

Mandrill is a powerful delivery service that allows you to send one-to-one e-commerce emails and automated transactional emails. The Mandrill add-on will start with a free trial of 2,000 email credits. After you use these credits, you'll need to upgrade to the paid version to continue using it.

In this article, you'll learn how to add Mandrill to your account, or remove Mandrill if you decide you no longer need it.

Before You Start

Add a Trial Account

Try out Mandrill with 2,000 free email credits that don't expire. Your trial account includes access to most features of the paid version of Mandrill, but there are some limitations.

To add a Mandrill trial to your MailChimp account, follow these steps.

  1. Click your profile name, and choose Account.
    Cursor clicks Account from the drop-down menu.
  2. Click Transactional.
    Cursor clicks Transactional from the navigation bar.
  3. Click Add Mandrill.
    Cursor clicks the Get Started link for Mandrill.
  4. In the Add Mandrill pop-up modal, click Start Trial
    Cursor clicks Start Trial in the modal.

After you start your trial, you can access Mandrill from the Transactional page.

Upgrade to the Paid Version

You can upgrade to the paid version of Mandrill at any time. If you aren't currently on a MailChimp Monthly Plan, you'll first need to upgrade or switch to a Monthly Plan. You'll be charged immediately when you upgrade, but we'll send your emails with the remaining trial credits before we use any purchased email blocks.

To upgrade to the paid version of Mandrill, follow these steps.

  1. Click your profile name, and choose Account.
    Cursor clicks Account from the drop-down menu.
  2. Click Transactional.
    Cursor clicks Transactional from the navigation bar.
  3. Click Upgrade.
    Cursor clicks Upgrade.
  4. Click Purchase Monthly Transactional Email Plan.
    Cursor clicks Purchase Monthly button.
  5. Type the number of transactional email blocks you want in the blocks field. Blocks expire at the end of each monthly billing cycle.
    Example with 2 typed into the number of blocks field.
  6. Set your preferences for when you run low on credits, and click Add.
    Example with Send alert choosen and cursor clicks add.
  7. In the sidebar, click Complete Purchase.
    Example of bill showing cost of adding Mandrill.

Purchase Additional Mandrill Credit Blocks

Mandrill credits renew every month, at the start of your billing cycle. If you run out before your next billing cycle, you can purchase extra credit blocks to meet your need at any time.

Additional blocks you purchase still expire at the end of your monthly billing cycle, so we recommend you only purchase blocks you plan to use.

To purchase additional Mandrill credits, follow these steps.

  1. Click your profile name and choose Account.
    Account drop-down menu
  2. Click Billing in the Account navigation bar and choose Monthly plans or credits.
    Billing drop-down with cursor on monthly plans or credits
  3. In the Mandrill section, click Add More Emails For This Month.
    Cursor clicking button to add more emails
  4. In the Purchase top-off transactional emails box, input the number of additional blocks you'd like to purchase, and click Add.
    Cursor clicking button to add credits
  5. Review your transaction in the sidebar at the top of the page, and click Complete Purchase.

After you complete your purchase, we'll display a receipt of your transaction for your records.

Auto-Refill Credit Blocks

If you think you might regularly need more transactional email blocks, you can choose to automatically purchase additional top-off blocks when your credits fall below a threshold of your choice, so you always have enough credits in your account.

Additional blocks you purchase still expire at the end of your monthly billing cycle, so we recommend you only purchase blocks you plan to use.

To automatically purchase top-off credit blocks, follow these steps.

  1. Click your profile name and choose Account.
    Account drop-down menu
  2. Click Billing in the Account navigation bar and choose Monthly plans or credits.
    Billing drop-down with cursor on monthly plans or credits
  3. In the Mandrill section, click Edit Recurring Monthly Plan.
    Cursor clicking button to edit monthly plan
  4. Click the first drop-down menu and choose the threshold for the minimum number of credits allowed in your account.
  5. Choose Automatically purchase the following number of transactional email blocks and use the drop-down menu to choose how many blocks to buy. You can choose to automatically purchase up to 100 additional credit blocks.
  6. Click Save.
    Cursor clicking save for auto-refill credits

You're all set! We'll automatically add your blocks to your Monthly Plan when you're running low.

Remove Mandrill

If you decide you no longer need to use Mandrill, you can remove it from your billing plan at any time.

To remove Mandrill from your plan, follow these steps.

  1. Click your profile name, and choose Account.
    Cursor clicks Account from the drop-down menu.
  2. Click Transactional.
    Cursor clicks Transactional from the navigation bar.
  3. Click Edit Plan.
    Cursor clicks Edit Plan.
  4. Next to Mandrill, click Disable.
    Cursor clicks Disable in Mandrill section.
  5. In the Disable Mandrill pop-up modal, click Disable Mandrill.
    Cursor clicks Disable Mandrill in modal.

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